Karthika
Engineer II - Software
Bengaluru
Summary
Results-driven Power Platform & Digital Transformation Specialist with 8+ years of experience in Power BI, PowerApps, Power Automate, and enterprise automation. Expertise in designing and deploying scalable low-code/no-code solutions to optimize business workflows, reduce manual effort, and drive data-driven decision-making. Proven ability to lead cross-functional teams, collaborate with stakeholders, and implement governance-compliant automation strategies.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Engineer II Software
Eli Lilly Services India Pvt Ltd
05.2020 - Current
- Power BI Dashboards & Reporting: Designed and developed Power BI dashboards to track critical business metrics, such as vendor management (FCR, mean resolution time) and ITIL management (POC, certificate expiry notifications), enabling data-driven insights for stakeholders
- PowerApps Development: Created PowerApps applications to automate business processes, including:
- Access Review App: Automated file upload, email notifications to reviewers, and approval/review workflows with results stored in SharePoint
- User Account Creation App: Integrated APIs to streamline user account creation
- Capacity Management App: Developed an application to manage and track capacity data
- Power Automate: Built automated workflows to improve business operations, such as automating account creation, updating SharePoint records, and refreshing data, reducing manual work and ensuring smoother processes
- Project Management & Leadership: Led cross-functional teams through successful project execution, overseeing more than 10 projects, including Disaster Recovery (DR) planning, project releases, and system improvements
- Agile & Scrum Implementation: Implemented Agile and Scrum methodologies, resulting in streamlined workflows, faster project delivery, and improved team efficiency
- Stakeholder Collaboration: Worked closely with internal partners and external suppliers to gather functional requirements, define technical specifications, and ensure alignment with business goals to maximize value delivery
- Documentation & Compliance: Maintained detailed project documentation in line with Computer Systems Quality (CSQ) standards, ensuring proper quality assurance and compliance
- Project Tracking with Power BI: Created a Power BI-based project tracking system to improve transparency and communication, resulting in improved on-time project delivery and stakeholder satisfaction
- Continuous Improvement: Identified and implemented process improvement initiatives that optimized project timelines and boosted overall client satisfaction
Senior System Engineer
Cognizant Technology Solutions
10.2016 - 05.2020
- Experience in analyzing issue reported in Lower environment regions by QA teams(INT , QA , DEV) in log viewer to debug the issue and coordinating with concerned teams for resolution
- Proving environment and application support to Metlife in lower environment regions
- Creating PROD and lower environment (INT, QA) config changes ticket
- Experience in working with AppDynamics, Splunk, UCD
- Experience in making config changes in DEV linux server changes on request from AD team using Putty and WinScp
- Experience in analyzing issues in PROD after release and reporting to AMS teams
- Experience in UCD deployment for DEV regions
Education
BE - Computer Science
Eshwar College of Engineering
01.2012 - 01.2016
HSSLC - undefined
SVGV hr sec school
AISLC - undefined
SVGV hr sec school
Skills
Microsoft PowerApps
Microsoft Power Automate
Microsoft PowerBi
Incident Management
Application Support Lead
Project Management
Review test scripts
Review documents
Certification
ITIL V4
Timeline
Engineer II Software
Eli Lilly Services India Pvt Ltd
05.2020 - Current
Senior System Engineer
Cognizant Technology Solutions
10.2016 - 05.2020
BE - Computer Science
Eshwar College of Engineering
01.2012 - 01.2016
HSSLC - undefined
SVGV hr sec school
AISLC - undefined
SVGV hr sec school