Karthika
Engineer II - Software
Bengaluru
Summary
Results-driven Power Platform & Digital Transformation Specialist with 8+ years of experience in Power BI, PowerApps, Power Automate, and enterprise automation. Expertise in designing and deploying scalable low-code/no-code solutions to optimize business workflows, reduce manual effort, and drive data-driven decision-making. Proven ability to lead cross-functional teams, collaborate with stakeholders, and implement governance-compliant automation strategies.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Engineer II Software
Eli Lilly Services India Pvt Ltd
05.2020 - Current
- Power BI Dashboards & Reporting: Designed and developed Power BI dashboards to track critical business metrics, such as vendor management (FCR, mean resolution time) and ITIL management (POC, certificate expiry notifications), enabling data-driven insights for stakeholders
- PowerApps Development: Created PowerApps applications to automate business processes, including:
- Access Review App: Automated file upload, email notifications to reviewers, and approval/review workflows with results stored in SharePoint
- User Account Creation App: Integrated APIs to streamline user account creation
- Capacity Management App: Developed an application to manage and track capacity data
- Power Automate: Built automated workflows to improve business operations, such as automating account creation, updating SharePoint records, and refreshing data, reducing manual work and ensuring smoother processes
- Project Management & Leadership: Led cross-functional teams through successful project execution, overseeing more than 10 projects, including Disaster Recovery (DR) planning, project releases, and system improvements
- Agile & Scrum Implementation: Implemented Agile and Scrum methodologies, resulting in streamlined workflows, faster project delivery, and improved team efficiency
- Stakeholder Collaboration: Worked closely with internal partners and external suppliers to gather functional requirements, define technical specifications, and ensure alignment with business goals to maximize value delivery
- Documentation & Compliance: Maintained detailed project documentation in line with Computer Systems Quality (CSQ) standards, ensuring proper quality assurance and compliance
- Project Tracking with Power BI: Created a Power BI-based project tracking system to improve transparency and communication, resulting in improved on-time project delivery and stakeholder satisfaction
- Continuous Improvement: Identified and implemented process improvement initiatives that optimized project timelines and boosted overall client satisfaction
Senior System Engineer
Cognizant Technology Solutions
10.2016 - 05.2020
- Experience in analyzing issue reported in Lower environment regions by QA teams(INT , QA , DEV) in log viewer to debug the issue and coordinating with concerned teams for resolution
- Proving environment and application support to Metlife in lower environment regions
- Creating PROD and lower environment (INT, QA) config changes ticket
- Experience in working with AppDynamics, Splunk, UCD
- Experience in making config changes in DEV linux server changes on request from AD team using Putty and WinScp
- Experience in analyzing issues in PROD after release and reporting to AMS teams
- Experience in UCD deployment for DEV regions
Education
BE - Computer Science
Eshwar College of Engineering
01.2012 - 01.2016
HSSLC - undefined
SVGV hr sec school
AISLC - undefined
SVGV hr sec school
Skills
Microsoft PowerApps
Certification
ITIL V4
Timeline
Engineer II Software
Eli Lilly Services India Pvt Ltd
05.2020 - Current
Senior System Engineer
Cognizant Technology Solutions
10.2016 - 05.2020
BE - Computer Science
Eshwar College of Engineering
01.2012 - 01.2016
HSSLC - undefined
SVGV hr sec school
AISLC - undefined
SVGV hr sec school
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