Karthika Karthika
Data_Protection_Global Service Delivery
HAL 2ND STAGE
Summary
I bring a robust 7+ years of experience delivering material digital transformation projects to global organizations. I have honed my expertise across diverse industries, including advertising, retail, and consumer banking. My true passion lies in generative AI, where I excel at spearheading cross-functional teams to surpass client expectations through exceptional engagement and flawless delivery. A pivotal aspect of my work is assisting clients on their digital transformation journey, where I thrive in crafting scalable solutions that seamlessly align with their core business strategies. With a proven track record in domains such as financial services, banking, healthcare, real estate, Insurance, and Recruitment.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sr. Data and Insight Leader
OrmaeLLP
06.2022 - 09.2022
- Collaborated closely with engineering leads to ensure seamless development cycles, optimized sprint planning, and proper utilization of development resources
- Created user stories for developers and expertly managed daily scrum sprint reviews
- Led project execution team through daily interactions, ensuring timely goal attainment and adherence to project timelines
- Effectively managed schedules and provided visualizations of project process
- Meticulously executed client engagements, delivering high-quality solutions that met client requirements
- Skillfully assessed conflicting priorities, removed blockers, and maintained team focus on delivering value
- Coordinated PMO activities, resource planning and produced comprehensive reports.
- Actively engaged in user change requests, production support, regulatory compliance, and troubleshooting incidents
- Expertly tracked project status, risks, and issues while developing impactful executive-level presentations
- Communicated project status to all stakeholders, including business leaders and internal team members
- Oversaw day-to-day activities of multiple teams for different engagements, fostering inspiring atmosphere to optimize employee experiences
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization
- Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels
- Reduced operational expenses by implementing cost-effective solutions and proactively monitoring budgetary allocation
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation
- Directed high-impact projects from conception to completion, consistently delivering on time and within budget constraints
- Increased team productivity by streamlining communication and implementing effective project management strategies
- Drove customer satisfaction rates up by refining internal procedures and enhancing external stakeholder communications
- Analyzed data trends to inform decision making processes, leading to more informed choices for future actions
- Cultivated strong relationships with stakeholders, improving overall satisfaction and trust in leadership capabilities
- Optimized operational workflows by identifying bottlenecks, implementing solutions that led to smoother processes across the organization
- Identified team weak points and implemented corrective actions to resolve concerns
- Assisted with new hire processing and existing training programs
- Worked with colleagues to create prototypes for designs and training materials
- Led team by answering complex customer questions and mentoring personnel one-on-one
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Maintained database systems to track and analyze operational data
Data Lead
Quantiphi Analytics Solution Private Limited
03.2021 - 05.2022
- Managed the project from inception, ensuring timely delivery while meeting client requirements for Google's Business unit.
- Conducted needs-based analysis to identify skill gaps across business verticals
- Collaborated with stakeholders to design and implement effective training strategies
- Oversaw data performance and resolved issues through internal systems
- Implemented key controls to ensure compliance with global standards
- Presented data to different audiences and an understanding of how data can be used to identify programmatic opportunities for improvement
- Demonstrated ability to work with and support cross-functional project teams
- Strong people skills with proven ability to build strong working relationships with internal clients at all levels of management and work on cross-functional teams on complex issues
- Versatility, ability to prioritize and handle a large number of matters, and ability to work effectively on a small team with significant workload
- Optimized data workflows for increased efficiency and reduced processing times, streamlining team operations.
- Collaborated closely with IT staff on the development of custom integrations between various platforms, enabling more efficient sharing of information among stakeholders
- Delivered concise presentations summarizing key findings from complex analyses to senior leadership teams, influencing strategic decisions based on empirical evidence
- Led data migration projects, ensuring smooth transitions with minimal disruption to business activities
- Oversaw a team responsible for maintaining up-to-date documentation related to all aspects of the company''s data landscape
- Acted as subject matter expert within the organization on matters pertaining to data integrity, storage solutions, and privacy regulations
- Implemented robust data governance policies, fostering a culture of accountability and excellence within the team
- Developed custom reports and dashboards, providing valuable insights for informed decisionmaking
- Optimized data workflows for increased efficiency and reduced processing times, streamlining team operations
- Mentored junior analysts in best practices for data handling and analysis, elevating their expertise and productivity levels
- Reduced errors in reporting by introducing automated checks and balances into the system infrastructure
- Designed comprehensive training materials to enhance team knowledge in key areas such as database management, visualization tools, and statistical techniques
- Compiled, cleaned and manipulated data for proper handling
- Improved data collection methods by designing surveys, polls and other instruments
LookML Data Engineer Lead
Lasalle Invest Management System
- Collaborated with teams to document data governance and metadata requirements in Cloud migration
- Ensured successful project delivery within time, budget, and quality parameters
- Scoped projects, communicated with internal teams, and.CFO, clients, and managed projects from start to finish
- Conducted user research and data-driven experiments to guide product direction
- Acted as a product subject matter expert to drive improvements
- Completed all mandatory security trainings
Program Manager
johnson and johnson
- Manage risks, issues and actions for accounts, track them to meet expected results and timelines, and build mitigation plans as the program evolves
- Manage the delivery quality of the partner teams and resources where required
- Organized various project requirements into clear goals and objectives, and broke down projects and processes into sub-projects and sub-processes that could be executed by other teams or partners.
- Worked with leadership team to design, implement, and manage a program plan of improvement projects
- Worked withthe Head of Strategy and Operations to develop privacy strategy and communicate its key tenets to stakeholders.
- Support key privacy programmatic areas such as the management of privacy incidents and integration.
- Effectively and efficiently, planned and prioritized all deliverables and resources, working across different project(s) and stakeholders.
- Actively participate in different initiatives as a privacy subject matter expert.
- Assist with various privacy operations initiatives as determined by the requirements of the Global Privacy Office.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
Education
B.B.A (Computer) - Business Administration And Management
Sree Narayana College of Technology And Research Centre
M.G University 03.2013 - 04.2016
Associate of Applied Science - Certified Project Manager, Agile
IBAC
Bangalore 01.2021 - 02.2022
Skills
Data profiling
Data Quality Management
Data Migration
Data Governance
Performance Improvement
Scheduling and Timeline Management
Customer Relationship Management
Disaster Recovery Planning
Certification
PgMP - Program Management Professional
Timeline
PgMP - Program Management Professional
01-2023
Sr. Data and Insight Leader
OrmaeLLP
06.2022 - 09.2022
Data Lead
Quantiphi Analytics Solution Private Limited
03.2021 - 05.2022
Associate of Applied Science - Certified Project Manager, Agile
IBAC
01.2021 - 02.2022
B.B.A (Computer) - Business Administration And Management
Sree Narayana College of Technology And Research Centre
03.2013 - 04.2016
LookML Data Engineer Lead
Lasalle Invest Management System
Program Manager
johnson and johnson