Karthika Mageshkumar
CHENNAi
Summary
Drive efficient, service-oriented operations to support organizational growth and development. Collaborative and forward-thinking with excellent policy implementation, strategic planning and problem-solving abilities. Proficient in engaging stakeholders to build consensus and promote needed change. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Operations Executive
Vasan Dental Care
CHENNAI
08.2011 - 02.2015
- Developed and implemented operational strategies to improve efficiency, reduce costs and increase customer satisfaction.
- Analyzed business processes to identify areas for improvement and develop solutions to address them.
- Managed the procurement of materials needed for daily operations.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Reviewed operations performance reports to drive improvements.
- Performed root cause analysis on issues impacting operational performance and took corrective action accordingly.
Education
Associate of Science - B.SC BIO CHEMISTRY
S.I.E.T COLLAGE FOR WOMEN
CHENNAI05-2011
High School Diploma -
N.K.T.NATIONAL GIRLS HIGH SECONDRY SCHOOL
CHENNAI03-2008
Skills
- Leadership training
- Process Improvements
- Strategic planning and execution
- Asset Management
- Operations Management
- Performance Analysis
- Operational Excellence
- Team Leadership
- Customer Service
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- GOT PROMOTION WITH IN 1 YEAR CUSTOMER CARE EXECUTIVE TO OPERATION EXECUTIVE
PERSONAL DETAILS
- D O B - 04-FEB - 1991
- ADDRESS - PLOT NO - 8993 LIG-2 TNHB AYAPAKKAM CH-77
- MARITAL STATUS - MARRIED
COMPUTER KNOWLEDGE
- BASICS
- TALLY
Timeline
Operations Executive
Vasan Dental Care
08.2011 - 02.2015
Associate of Science - B.SC BIO CHEMISTRY
S.I.E.T COLLAGE FOR WOMEN
High School Diploma -
N.K.T.NATIONAL GIRLS HIGH SECONDRY SCHOOL
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