Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

KARTHIKA PALANISAMY

Chennai

Summary

Experienced SAFe Certified Scrum Master with 13 years managing cross-functional teams in Agile Release Trains. Skilled in facilitating PI Planning, managing dependencies, and integrating Servant Leadership with Project Management to optimize delivery lifecycles and enhance team velocity. Focused on driving business value through effective stakeholder communication, data-driven insights, and continuous process improvement.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Project Manager II

Expeditors International India Pvt. Ltd.,
Chennai
11.2023 - Current
  • Lead a cross-functional Scrum team of 10 in developing mission-critical warehouse management applications, ensuring 100% alignment with Business.
  • Optimized resource allocation and maintained focused Sprint Goals, achieving average 80% increase in team velocity.
  • Optimized Deployment frequency by utilizing Flow metrics like Cycle Time, Lead Time, Throughput to visualize bottlenecks; successfully accelerated deployment frequency from once every 14 days to every 2–3 days.
  • Facilitate all SAFe ceremonies, including Iteration Planning, Backlog Refinement, Daily Stand-ups, Iteration Reviews, and the Inspect & Adapt workshop.
  • Guided team through organizational pivot from SAFe to Kanban, enhancing workflow adaptability.
  • Cultivated DevOps culture emphasizing small batch sizes and reduced Work in Progress (WIP) limits, improving delivery efficiency.

Lead Analyst

Wipro
05.2022 - 06.2023

• Directing the operations of two cross-functional Scrum teams up to 20 members ensuring high-velocity delivery in a fast-paced environment.

• Proactively identifying blockers before they impact the critical path, ensuring consistent approximately 95% Sprint commitment completion.

• Facilitating all Agile ceremonies and ensuring strict adherence to Sprint goals.

Collaborated with Product Owners to define Acceptance Criteria and manage Product Backlog, aligning roadmap with business value.

Senior Software Engineer

L&T Technology Services
02.2020 - 05.2022
  • Led self-organizing Scrum team of 5 to enhance collaboration and efficiency.
  • Collaborating with the Scrum Team in Sprint Backlog refinements, Prioritizing the Tasks.
  • Guiding the team and removing impediments.
  • Facilitation and Coaching the Development Team in self-organization and cross-functionality.
  • Facilitated resolution of external and internal issues for Scrum Team to maintain focus on deliverables.
  • Exhibited servant leadership and situational awareness to support team dynamics and project goals.
  • Preparing and presenting status reports to stakeholders.

Senior QA Engineer

Urjanet Energy Solutions
09.2016 - 09.2019
  • Led team of 6 QA Engineers in developing effective test cases and test plans, enhancing testing coverage and quality.
  • Create Test specifications, Test plans and detailed test cases based on product requirements and design documents.
  • Coordinated with stakeholders (Product Owner, Scrum Master, software development and DevOps teams) to ensure successful execution of test cases, facilitating timely project delivery.
  • Conducted thorough testing of assigned tasks/user stories, met individual targets, and supported team members in achieving overall commitments.
  • Gained experience using JMeter and BlazeMeter for performance testing.
  • Debugging and Reviewing the Manual Test cases. Automation Test Scripts.

QA Engineer

Photon Interactive
05.2014 - 09.2016
  • Design Automation Test Scripts using Java, Selenium, Cucumber Framework.
  • Designed and developed manual test cases for mobile applications to ensure quality and functionality.
  • Debugged and reviewed manual test cases and automation test scripts to enhance reliability and performance.
  • Logged defects and bugs in Jira with detailed descriptions, facilitating effective communication with the development team.
  • Engaged in daily Scrum meetings to coordinate tasks and address project challenges.
  • Participated in a test case review meeting.

Education

Bachelor of Engineering - Electronics & Communication

P.B College Of Engineering
Chennai
04-2014

Skills

  • Agile Methodology
  • SAFe
  • Kanban
  • Jira
  • Risk Management
  • Velocity Chart
  • Defect Leakage
  • Flow Metrics
  • Azure
  • Web Application
  • Mobile Application
  • Microsoft Office

Certification

  • Certified Scrum Master (CSM), 2022-2024, Scrum Alliance
  • SAFe Scrum Master (SSM), 2025 - 2026, ScaledAgile

Awards

  • Employee of the month, 09/01/22, Understanding the project and acting upon the client escalations in a short span of time.
  • Extra mile award, 07/01/18, Trained team members and Created an automation project for an internal team to reduce their manual work.

Timeline

Project Manager II

Expeditors International India Pvt. Ltd.,
11.2023 - Current

Lead Analyst

Wipro
05.2022 - 06.2023

Senior Software Engineer

L&T Technology Services
02.2020 - 05.2022

Senior QA Engineer

Urjanet Energy Solutions
09.2016 - 09.2019

QA Engineer

Photon Interactive
05.2014 - 09.2016

Bachelor of Engineering - Electronics & Communication

P.B College Of Engineering
KARTHIKA PALANISAMY