Karthika S

Delivered 2 complex implementation and roll out projects and worked in 1 support project.

• Collaborated with upper management to drive strategy and implement new processes.
• Prepared detailed design documents (DDD) outlining key aspects of each implemented solution, enabling efficient knowledge transfer among team members.
• Performed configurations following UT, SIT and sanity check to deliver well-tested enhancements and meet business requirements.
• Collaborated with cross-functional teams for successful SAP FI system integration, ensuring smooth business operations.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Key expertise includes BP creation, Automatic Payment Program, Dunning configuration, Document posting, Special GL transactions, Customer Refunds, Credit management migration activities.

• Managed preparation and finalization of corporate tax returns and reconciliations
• Reviewed general ledgers and handled client communications

• Handled core banking operations, AML compliance, and internal controls
• Increased customer satisfaction through exceptional service