Karthikeyan Dhanapal
Internal Audit
Thanjavur,TN
Summary
Dynamic audit professional with extensive experience at BELSTAR MICROFINANCE LIMITED, excelling in operations management and strategic planning. Proven track record in enhancing team performance and delivering insightful audit reports. Strong leadership and training skills have driven successful audits across multiple branches, ensuring compliance and risk mitigation.
Overview
22
22
years of professional experience
3
3
Languages
Work History
Assistant General Manager - Internal Audit
BELSTAR MICROFINANCE LIMITED
07.2017 - Current
- Managing and preparing Audit schedule for 120 branch with team of an Asst. Audit Manager and 13 Audit Executives.
- Publishing Monthly Audit Reports and Dashboard Reports to Senior Management.
- Enhanced communication among team members through regular meetings.
- Participating Monthly Business performance Review meet and providing insights of Audit findings and solution for branch performance.
- Attending Monthly Audit Alert (EWS) Meetings with Senior Management team.
- Visiting branches and have meeting with branch staffs, visiting customers, LUC checking, talking to delinquent customers and sharing reports to Head-Internal Audit.
- Have Meeting and Interactions with Business's Regional and Zonal level heads and explaining outcome of the branch visits.
- Participated and UAT Testing o new software establishment.
- Analysis on Business monthly Reports and Planing for New Audit strategies on New Findings.
Audit Manager
Fincare Small Finance Bank
06.2012 - 07.2017
- Managed a team of auditors, ensuring accurate and timely completion of audit for 60 Branches.
- Provided valuable insights to senior management on potential business risks identified during audits.
- Facilitated internal audits and prepared detailed reports on findings.
Branch Manager
Equitas Small Finance Bank
11.2008 - 12.2009
- Area Survey
- Team Recruitment and handling 6 staffs.
- Identifying and developing business volumes with 3000+ customers.
- Maintaining 100% collection efficiency.
- Monitoring Over all branch branch performance
Collection Executive
Cholamandalam Investment & Finance Company
05.2007 - 10.2008
- Improved collections success by implementing effective strategies for contacting delinquent clients and negotiating payment plans.
- Maintained accurate records of all collection activities, ensuring compliance with company policies and industry regulations.
- Reduced bad debt losses through diligent monitoring of accounts receivable and timely follow-up with customers.
- Collaborated with sales team to address credit concerns, improving relationships between the company and its clients.
- Exceeded performance metrics by consistently achieving high rates of debt recovery while maintaining excellent customer service standards.
Sales Executive
ICICI Bank (Sales Associate)
07.2003 - 04.2007
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
MBA - Marketing And Finance
Alagappa University
Karaikudi, India 04.2001 -
Bachelor of Science - Industrial Electronics
Urumu Dhanalakshmi College
Trichy 04.2001 -
Skills
Operations management
Timeline
Assistant General Manager - Internal Audit
BELSTAR MICROFINANCE LIMITED
07.2017 - Current
Audit Manager
Fincare Small Finance Bank
06.2012 - 07.2017
Branch Manager
Equitas Small Finance Bank
11.2008 - 12.2009
Collection Executive
Cholamandalam Investment & Finance Company
05.2007 - 10.2008
Sales Executive
ICICI Bank (Sales Associate)
07.2003 - 04.2007
MBA - Marketing And Finance
Alagappa University
04.2001 -
Bachelor of Science - Industrial Electronics
Urumu Dhanalakshmi College
04.2001 -
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