Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
BusinessAnalyst
KARTHIKEYAN ELANGOVAN

KARTHIKEYAN ELANGOVAN

CRM Solution Architect.
Schaumburg

Summary

Overall 16+ Years of experience in Siebel CRM Applications Development, implementation, and Customization. Extensive experience and specialized knowledge in Siebel Upgrade, Siebel Design, Development and Customization including Business Modeling, API Micro service/Micro Front End, Mobile, Requirements Gathering, Analysis, Configuration, Integration, Testing, Migration, Administration and Deployment for Siebel Enterprise. and 2021.x. Experienced in installation and configuration of Siebel Open UI and Siebel Mobile Connected and Disconnected Mode in Siebel IP2021. x. Experience in working with Siebel Open UI concepts of Presentation Model, Physical Renderer, Java scripts, Cascading Style Sheets CSS, jQuery, and themes. Experience in the implementation of Business process automation using Business Services, Work Flows, Assignment Manager and State Models. Strong knowledge in Siebel Architecture and Data Model and proficient with Siebel Tools and Client in Configuration and customization of Siebel Objects at multiple levels like Applets, Business Components, Screens, Views, Joins, Links, MVGs, Pick Lists, Associate Shuttle Applets, Toggle Applets and Drilldowns. Excellent Siebel development skills in implementing Siebel Declarative Configuration Alternatives, Siebel Scripting Server Browser, Workflow Processes, Workflow Policies, Runtime events and Business Services.

Overview

16
16
years of professional experience
4
4
years of post-secondary education

Work History

Enterprise Architect – CRM

Dell
02.2022


  • Evaluating internal functions, business development strategies, and IT processes and suggesting improvements.
  • Creating business architecture models to reflect the organization's strategies and goals and creating and implementing business visions and goals.
  • Evaluating systems engineering, talent recruiting, and accounting models for discrepancies and vulnerabilities.
  • Suggesting ideas to reduce costs in IT and business leadership.
  • Organizing training to improve employees' knowledge and skills for future organizational growth.
  • Conducting research in talent management to improve the organization's business operations.
  • Providing business architecture and systems processing guidance.
  • Ensuring the efficiency, security, and support of the organization's goals.
  • Creating methods for compliance architecture, such as data storage, metadata management, and change control.
  • Determining and implementing build versus buy strategies, mentor personnel, and views of the overall business strategy.

Architect

GlobalLogic
Bengaluru
07.2021 - 02.2022
  • Consulted with clients to determine functional and spatial requirements of new structure.
  • Devised overall strategy for documentation and identified as-built designs and final building information models (BIM).
  • Conducted pre-planning studies for new construction and renovations to buildings and facilities that included specialized functions.
  • Coordinated with cross-functional teams to improve structure sustainability and design.

Technical Architect

Cognizant Technology Solutions
03.2007 - 07.2021
  • Provided technical leadership to team members during system design.
  • Collaborated with clients to determine project specifications and scope.
  • Developed network and system architecture according to business needs.
  • Improved business productivity for clients by re-engineering and designing infrastructures.
  • Applied hardware engineering and software design theories to develop appropriate interfaces.
  • Reviewed clients' overall app and infrastructure estate, business priorities and success criteria to design transformation plans.
  • Provided current best practices and third-party solution alternatives when necessary for functional design documentation.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Oversaw development and maintenance of organization computer systems and intranet.
  • Designed and implemented system security and data assurance.

Developer

Polaris Software Lab
Chennai
12.2005 - 03.2007
  • Collaborated effectively with members of software development team and personnel in other departments.
  • Prepared and submitted reports and other documentation to assist development team members.
  • Wrote clear, clean code for various projects.
  • Partnered with team members to learn best practices in software design.
  • Handled scripting tasks for debugging and automation.
  • Verified product success through collaborating with stakeholders and product owners and estimating accurate project deliverability timeframes.
  • Tested new applications for usability and adherence to code plan.
  • Coordinated project tasks among multiple departments.
  • Documented technical workflows and knowledge to educate newly hired employees.

Education

Bachelor of Engineering - Information Technology

Annamalai University
01.2001 - 01.2005

Skills

Siebel CRM Architect

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Additional Information


  • Implemented the complex Incremental Repository Merge IRM process in 8.1.1.10, 8.1.1.09, IP2015 to deriv the final repository. Successfully upgraded from 7.x to 8.1.1.9, 8.1.1.5 to 8.1.1.10, IP2015.7, IP2016.13, IP2020. and 2021.x.
  • Experienced in installation and configuration of Siebel Open UI and Siebel Mobile Connected and Disconnected Mode in Siebel IP2021. x.
  • Experience in working with Siebel Open UI concepts of Presentation Model, Physical Renderer, Java scripts, Cascading Style Sheets CSS, jQuery, and themes.
  • Experience in the implementation of Business process automation using Business Services, Work Flows, Assignment Manager and State Models.
  • Strong knowledge in Siebel Architecture and Data Model and proficient with Siebel Tools and Client in Configuration and customization of Siebel Objects at multiple levels like Applets, Business Components, Screens, Views, Joins, Links, MVGs, Pick Lists, Associate Shuttle Applets, Toggle Applets and Drilldowns.
  • Excellent Siebel development skills in implementing Siebel Declarative Configuration Alternatives, Siebel Scripting Server Browser, Workflow Processes, Workflow Policies, Runtime events and Business Services.
  • Experience in Siebel EAI Integration Workflows, Web Services, Integration Objects, Siebel Adapters, EAI Transport Adapters, SOAP, WSDL, DTD, XSL.
  • Good Siebel Administration Experience in Installing Siebel Application, performance tuning, server administration and regular deployment tasks in various environments. (7.X, 8.X, IP14, 15, 16,19/20).
  • Experience in implementing Siebel in a Multilingual and Multi-Organization setup, Installed Siebel 19.0 in Oracle Public Cloud as part of POC, Implemented CRM Desktop to integrate Outlook with Siebel.
  • Extensive interaction with Business, Operations, Technology, Stakeholders, SME and drive the requirements to completion. Played leadership roles on various project such as project planning, coordination, problem resolution and Status report. Project and resource management skills. Excellent people management skills.
  • excellent communication skills, credible at all levels of organizations.

Timeline

Enterprise Architect – CRM

Dell
02.2022

Architect

GlobalLogic
07.2021 - 02.2022

Technical Architect

Cognizant Technology Solutions
03.2007 - 07.2021

Developer

Polaris Software Lab
12.2005 - 03.2007

Bachelor of Engineering - Information Technology

Annamalai University
01.2001 - 01.2005
KARTHIKEYAN ELANGOVANCRM Solution Architect.