Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Karthikeyan J

Bangalore

Summary

Experienced corporate real estate and facilities management professional with over 22 years of experience in managing real estate portfolios, facility operations, and sustainability initiatives. Adept at developing and executing strategies to optimize workplace environments, drive cost-saving solutions, and improve employee experiences. Expertise spans project management, vendor management, lease negotiations, workplace optimization, crisis management, and policy formulation. Proven ability to align facilities operations with business objectives to enhance efficiency and meet global corporate standards.

Overview

22
22
years of professional experience

Work History

Office Facilities Manager

SBM Offshore India Pvt Ltd.
Bangalore
09.2023 - Current
  • Led the strategic corporate real estate, facility management operations, and governance in India, ensuring alignment with the corporate objectives and local requirements. Reporting to the Global Director of Office Facilities.
  • Partnered with the leadership team to develop a long-term strategic outlook, aligning space requirements with the business needs.
  • Managed a budget of approximately $20 million, ensuring efficient financial oversight and cost control across operations.
  • Fostered positive relationships with all the stakeholders and business partners, ensuring that services met current and future business needs.
  • Developed crisis management protocols for maintaining business continuity during disruptions.
  • Led initiatives to drive strategic change and innovation, aligning with evolving business needs.
  • Initiated cost-effective vendor onboarding while implementing sustainability and ESG initiatives.
  • Directed the strategic management of office services, driving efficiency and effectiveness.
  • Collaborated with International Mobility to provide comprehensive support to expatriates, facilitating smooth transitions, and compliance with local regulations.
  • Implemented robust safety protocols and compliance standards, maintaining safe and reliable workspaces in collaboration with the HSSE team.
  • Collaborated with Procurement on vendor selection and contract management to optimize costs, while ensuring third-party suppliers met performance standards, and complied with SBM's global policies and local legislation.
  • Led and managed a team of six reports, conducting goal settings, performance reviews, and one-on-one meetings to ensure development and performance.
  • Developed comprehensive documentation and management policies to mitigate workplace risks and meet governance requirements.

Senior Manager – Administration

First Advantage Global Operating Center (ITPL)
Bangalore
09.2014 - 06.2023
  • Oversaw the Corporate real estate and facility operations for office covering 108,000 sq. ft. with 2,700 employees.
  • Developed policies for workplace management, procurement, security, and compliance across multiple locations.
  • Collaborated with leadership to implement real estate strategies that enhanced operational efficiency.
  • Led energy efficiency initiatives while managing financial expenditures for all facilities.
  • Managed CAPEX and OPEX budgets to ensure effective financial planning and reporting.
  • Maintained compliance with statutory requirements in coordination with government authorities.

Manager – Operations

Knight Frank Property Services Pvt. Ltd.
Bangalore
10.2011 - 09.2014
  • Managed corporate real estate and facilities operations across multiple sites, ensuring energy conservation and service excellence compliance.
  • Directed resource management to consistently exceed client expectations across all site operations.
  • Conducted internal audits and reviewed procedures to guarantee adherence to industry standards.
  • Led transitions of various client sites, achieving smooth implementations and operational readiness.

Deputy Manager – Operations

Sodexo India (On-site Service Solutions)
Bangalore
08.2008 - 09.2011
  • Oversaw daily facility operations and managed vendor relationships across multiple client sites.
  • Developed tailored processes to ensure compliance with operational standards.
  • Delivered management information system reports to enhance decision-making capabilities.
  • Managed budgets for subcontracted services, optimizing resource allocation effectively.

Manager – Quality Support System

ISS Integrated Facilities Management Services
Bangalore
05.2007 - 08.2008
  • Executed quality audits to verify adherence to standard operating procedures.
  • Administered site manuals and audit feedback to drive operational enhancements.
  • Conducted customer satisfaction surveys, analyzing responses to implement improvements.

Helpdesk Executive - Client (JP MORGAN CHASE)

Cushman & Wakefield
Bangalore
04.2006 - 05.2007
  • Resolved client complaints and service requests to enhance satisfaction levels.
  • Managed vendor relations to ensure consistent supply chain performance.
  • Coordinated seating arrangements and internal moves for optimal workspace utilization.
  • Executed space optimization efforts to improve overall operational efficiency.

Executive - Client (ACCENTURE)

Jones Lang LaSalle
Bangalore
06.2003 - 04.2006
  • Coordinated day-to-day facilities operations and managed escalated helpdesk issues.
  • Maintained accurate records for facilities team activities and transactions.
  • Delivered general assistance to employees and contractors as needed.

Education

MBA - Financial Management

Annamalai University-Distance Education
Annamalainagar, Chidambaram
05-2021

Bachelor of Engineering - Electrical Engineering

B M S College of Engineering
Bangalore
01-2007

Skills

General administration

Facilities management

Project management

Corporate real estate

Policy formulation

Vendor management

Sustainability and ESG

Asset management

Budget forecasting

Compliance and strategic planning

Food and transport management

Quality assurance and OHSAS

Affiliations

  • Led corporate real estate strategy for 120,000 sq ft, achieving operational excellence and cost efficiency
  • Negotiated lease agreements, securing a 5% reduction in annual operational costs
  • Developed workplace optimization strategies that significantly improved employee productivity and engagement
  • Initiated sustainable facility solutions, reducing the carbon footprint, and earning green certifications
  • Reduced operational costs by proposing alternative vendors and optimizing service contracts, resulting in annual savings of 5%
  • Successfully implemented LED lighting across facilities, achieving INR 1.25 Cr savings over five years
  • Maintained a 100% client and staff retention rate during tenure

Accomplishments

  • Best of the best – Quality Support System Manager, ISS (2007-2008)
  • Spot Award Q2 2015, Collaboration Award Q1–Q3 2016, Result Focused Award 2015–2017, and Delivery Excellence Awards at First Advantage 2015–2020

Timeline

Office Facilities Manager

SBM Offshore India Pvt Ltd.
09.2023 - Current

Senior Manager – Administration

First Advantage Global Operating Center (ITPL)
09.2014 - 06.2023

Manager – Operations

Knight Frank Property Services Pvt. Ltd.
10.2011 - 09.2014

Deputy Manager – Operations

Sodexo India (On-site Service Solutions)
08.2008 - 09.2011

Manager – Quality Support System

ISS Integrated Facilities Management Services
05.2007 - 08.2008

Helpdesk Executive - Client (JP MORGAN CHASE)

Cushman & Wakefield
04.2006 - 05.2007

Executive - Client (ACCENTURE)

Jones Lang LaSalle
06.2003 - 04.2006

MBA - Financial Management

Annamalai University-Distance Education

Bachelor of Engineering - Electrical Engineering

B M S College of Engineering

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Karthikeyan J