Badminton
Karthikeyan Mahalingam
Data Analyst
Chennai
Summary
Adept at transforming complex datasets into actionable insights, I leveraged advanced Excel and SQL skills at Teleperformance to enhance decision-making and operational efficiency. My analytical prowess and time management abilities led to significant improvements in data integrity and reporting processes, underscoring my commitment to driving business success through data-driven strategies.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Analytical [Desired Position] with solid background in data analysis and business intelligence. Known for translating complex data sets into actionable business insights and contributing to strategic decision-making processes. Demonstrated expertise in statistical analysis and data visualization.
Results-driven data professional with keen eye for detail and passion for uncovering actionable insights from data. Proven track record of utilizing data analysis and visualization tools to drive business decisions and optimize processes. Team-oriented with strong focus on collaboration and adaptability, consistently delivering reliable results in dynamic environments.
Positive and analytical with knack for turning data into actionable insights. Comprehensive understanding of statistical analysis and data visualization tools such as SQL and Tableau. Dedicated to leveraging data-driven strategies to drive success and innovation.
Overview
15
15
years of professional experience
1
1
Language
Work History
Data Analyst
Teleperformance
04.2020 - 01.2025
- Produced monthly reports using advanced Excel spreadsheet functions.
- Used statistical methods to analyze data and generate useful business reports.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
- Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
- Improved data governance practices, ensuring compliance with regulatory standards and internal policies.
- Implemented robust control measures to improve analytical output reliability.
- Conducted comprehensive data analysis to support strategic planning, leading to more informed decision-making.
- Conducted ad-hoc analysis to address urgent business questions, facilitating rapid response to market changes.
- Supported marketing strategies by providing detailed customer segmentation analysis.
- Enabled more personalized customer experiences by analyzing behavior patterns and preferences.
- Facilitated knowledge sharing by creating centralized data repository accessible to all relevant parties.
- Collaborated with IT to ensure data security measures were in place, safeguarding sensitive information.
- Leveraged advanced analytics to identify trends, enabling proactive business strategy adjustments.
- Enhanced data accuracy by automating data cleansing processes, significantly reducing manual errors.
- Optimized data collection methods to enhance quality and volume of data captured for analysis.
- Developed and maintained data pipelines for seamless flow of information, ensuring timely availability for decision-making.
- Facilitated cross-departmental data integration, enhancing overall data coherence and utility.
- Reduced data redundancy with effective data modeling, ensuring optimal use of storage resources.
- Streamlined reporting processes, resulting in faster turnaround times for monthly performance reports.
- Increased efficiency in data storage and retrieval by implementing robust database management systems.
- Contributed to development of predictive models, aiding in forecasting of market trends.
- Streamlined data access for remote teams by implementing cloud-based data management solutions.
- Improved data visualization techniques, making insights more accessible to non-technical stakeholders.
- Enhanced team's analytical capabilities with training on latest data analysis tools and techniques.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Automated routine data analysis tasks, freeing up time for more complex analysis.
- Utilized data visualization techniques to present and explain complex data sets.
- Created dashboards to monitor and track key performance indicators.
- Created data models to support decision-making processes.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Provided technical support for troubleshooting analytics and reporting issues.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Generated standard and custom reports to provide insights into business performance.
- Optimized data access and storage to improve performance of analytics systems.
- Designed and developed data pipelines to acquire, clean and process data.
- Collaborated with stakeholders to identify business needs and data sources.
- Deployed predictive analytics models to forecast future trends.
- Identified patterns and trends in large data sets and provided actionable insights.
- Implemented business intelligence solutions to increase operational efficiency.
- Developed and maintained data warehouses and data marts to support business operations.
- Developed and implemented data governance policies and procedures.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Developed data mining algorithms to identify and classify patterns in data.
- Generated ad-hoc reports to evaluate specific business requirements.
First Source
Customer Service Executive
01.2012 - 12.2012
Eden Restaurant
Accountant General's Department
06.2010 - 11.2011
Education
Bachelor of Computer Applications - B.C.A
DB Jain College
Chennai, India 04.2001 -
Skills
Data analysis
Interests
Cricket
CarromBoard
Timeline
Data Analyst
Teleperformance
04.2020 - 01.2025
First Source
Customer Service Executive
01.2012 - 12.2012
Eden Restaurant
Accountant General's Department
06.2010 - 11.2011
Bachelor of Computer Applications - B.C.A
DB Jain College
04.2001 -
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