Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards And Accolades
Timeline
Generic

KARTHIKEYAN RAJ

Bangalore

Summary

Learning & Development professional looking for revered position in a venerable organization to exhibit dexterous experience in Learning Design, Strategy and execution. Certified NLP Master practitioner with various projects and merits in Learning Pedagogies, Leadership development methodologies. I bring in 17+ years of progressive experience in Learning & Development with expertise in learning strategy, Project management, development assessment centers, digital learning and leadership development. Proficient in Delivering solutions in conjunction with operational & organizational development requirements. Expertise in Identification of learning needs and designing learning interventions in response to business requirements. Skilled in providing strategic partnership to business goals in terms of improving operational & productivity performance metrics. Adroit in end-to-end program management, with focus on building corporate competencies and providing strategic direction. Exceptional communication and analytical skills, and a broad knowledge base. Self-motivated, multi-tasking team player with leadership abilities. Skilled in Interacting easily with people of diverse backgrounds, cultures, and professional levels. Excellent understanding and ability to accommodate individual learning styles. I an looking out for Learning and Development head role in a reputed organization where I can add Value and help in setting up a continuous learning culture.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Head – Sales and Corporate L&D

Page Industries Ltd. - Jockey India
Bangalore
01.2020 - Current
  • Managing the Learning Portfolio for Retail & Distribution Sales functions along with a team of 6 regional training managers
  • Responsible for planning & execution of functional, technical & behavioral trainings for the frontline sales employees
  • Overseeing content design & development of Microlearning, eLearning and classroom training modules
  • Involved in the design, implementation and assessment on the job trainings that are based on skills & competencies
  • Handling project & program management of Learning interventions designed for Retail & Distribution channel and steering Development Assessment Centers and execution of individual development assessment plans
  • Managing succession planning & cross-functional trainings and handling eLearning across the organization via Learning Management system
  • Effectively steering training initiatives via projects with sustained business impact and designing & executing programs associated to capability development- Development of Skills & Competencies
  • Preparing training budgets & tracking utilization
  • Designing Learning Strategies for Leadership programs and development centers for leaders in transition
  • Coaching mid-level managers and senior leadership in making their development plans followed by design and execution of developmental journeys.

Learning Business Partner

Aditya Birla Fashion and Retail Ltd.
Bangalore
06.2011 - 12.2019
  • Spearheaded a team comprising of 13 Trainers PAN India and was accountable for driving business results via end-to-end learning interventions
  • Managed both content design & training delivery and steered projects across lifestyle brand of BFRL (Louis Philippe, Allen Solly, Van Heusen, Planet Fashion and Peter England) and built learning culture at the network of 1200 plus retail stores
  • Designed interventions based on performance of the store as a retail training function
  • Involved in the planning & execution of development programs & assessment centers and facilitation of behavioral, functional, and technical trainings across all levels of employees in a retail network of 1200+ stores across India and Middle East
  • Managed the training requirements for the Consignment, Key Accounts (Large Format Retail stores) and the distribution functions
  • Strategically planned and oversaw execution of employee engagement activities.

Training Lead

IBM Global Services
Bangalore
08.2010 - 05.2011
  • Developed and implemented a comprehensive training program for new employees.
  • Conducted regular assessments to evaluate the effectiveness of training programs.
  • Provided feedback to staff on areas of improvement identified during training sessions.
  • Ensured compliance with relevant laws and regulations related to safety, health, diversity., while conducting trainings.
  • Coaching and mentoring the Customer care Associates who worked for the Lloyds credit card collections unit was my core Focus area followed by training them on skills and competencies which can help them excel in their role
  • Designed extensive e‑learning courses on conversational ability, Language proficiency, Negotiation and Influencing skills and new joiner induction

Project Leader- Training

Aircel Ltd.
Bangalore
04.2007 - 07.2010
  • Training at Aircel mainly involved a wide spectrum of trainings like newhire induction programs, end to end training on telecom product, processes and applications used.
  • Training on new products launched, TRAI guidelines,
    CEF documentation and hygiene, up‑selling VAS (Value Added Services) for the Customer Service Delivery Function
  • Handled a team of 6 trainers across the states of Karnataka and Andhra Pradesh
  • Handled the learning requirement across both the sales and the customer service functions
  • Awarded the "Best young talent" title for seamless execution of the service plus program
  • Designed and executed training projects for handheld launches of the iPhone and Blackberry.

Education

Master Practioners Program - NLP

ANLP
Sydney, Australia
04-2016

Bachelor of Science - Biotechnology, Biochemistry & Genetics

Jain University

Honors - Financial Planning and Marketing

Jain University

Skills

  • Learning & Development
  • Instructional Design
  • Training and Developmental Needs Analysis
  • Learning Roadmap creation for ongoing development
  • Employee Engagement
  • Performance Management
  • Organizational Development
  • Leadership Development
  • Program Management
  • Strategic Planning
  • Succession Planning
  • Stakeholder Management
  • People Management
  • Team Management
  • Supervision and leadership
  • Analytical and Critical Thinking

Certification

  • Certified NLP Master practitioner from ANLP, Australia, 2015
  • Certified Instructional Designer
  • Certificate course accredited by Jain University on Personal Financial Planning and Marketing Basics
  • DiSC Certified facilitator and master trainer
  • Certified AGILE Practitioner
  • Certified Learning and Development professional by GSDC (Global Skill Development Council)
  • Certified situation leadership facilitator by “The Centre for leadership studies”
  • Certified facilitator in Transactional Analysis by the “Berne Institute” Derby, United Kingdom

Awards And Accolades

Runners up – High Impact hybrid learning program by ET HR World in their Future skills awards 2021.

• Winners – Best approach in implementing an LMS by ET HR Worls in their Future skills awards 2021.

• The TISS Leapvault CLO Awards 2022 – Bagged 2 Awards - Best L&D team of the year and Best program for sales enablement.

• The TISS Leapvault CLO awards 2023 – Bagged 3 awards in the silver category – Best customer service training program, L&D Team

of the year and Best skill development initiative.

• Aditya Birla Group – Chairmans Award for the “Best Training Manager” – Apparel brands – 2014

Timeline

Head – Sales and Corporate L&D

Page Industries Ltd. - Jockey India
01.2020 - Current

Learning Business Partner

Aditya Birla Fashion and Retail Ltd.
06.2011 - 12.2019

Training Lead

IBM Global Services
08.2010 - 05.2011

Project Leader- Training

Aircel Ltd.
04.2007 - 07.2010

Master Practioners Program - NLP

ANLP

Bachelor of Science - Biotechnology, Biochemistry & Genetics

Jain University

Honors - Financial Planning and Marketing

Jain University
  • Certified NLP Master practitioner from ANLP, Australia, 2015
  • Certified Instructional Designer
  • Certificate course accredited by Jain University on Personal Financial Planning and Marketing Basics
  • DiSC Certified facilitator and master trainer
  • Certified AGILE Practitioner
  • Certified Learning and Development professional by GSDC (Global Skill Development Council)
  • Certified situation leadership facilitator by “The Centre for leadership studies”
  • Certified facilitator in Transactional Analysis by the “Berne Institute” Derby, United Kingdom
KARTHIKEYAN RAJ