With Engineering degree in Electronics Communication, I began my career in one of the reputed Mobile phone service providers, and remained serving there for almost a decade, in areas like transmission, network security, and information security. With eagerness in public speaking and writing, I shifted to corporate training and communication.
For five years now, I have squarely worked on data privacy, implementing programs to comply with global data privacy laws and regulations.
Conduct audit on vulnerabilities in security systems, insider threats, which otherwise lead to data breaches.
Create/Upgrade processes to comply with various global data protection laws to avoid penalties
Restrict collecting more data to reduce the risk of breaches and non-compliance
Ensure third parties adhere to data privacy standards to prevent data exposure
Conduct employee training to avoid human errors: mishandling, falling victim of phishing, etc.,
Implement and maintain appropriate data retention and deletion practices to avoid non-compliance
Exercise control over access to avoid unauthorized access to data
Adhere to cross border data transfer regulations
Restrict re-identification of individuals from anonymized data
Manage operationally challenging Data Subject Requests promptly and accurately
Document precisely and help ensure compliance with legal and regulatory requirements
Communicate with customers and clients to enhance relationship
Write instructions, guidelines, and training materials to follow and improve outcomes
Write persuasive and targeted product descriptions and sales pitches that resonate with target audience
Write clear and tactful copies to improve conflict resolution and negotiations
Enhance customer satisfaction and loyalty with empathetic business writing
Train employees on compliance to impart insights on regulations and company policies, to reduce the risk of legal breaches.
Ensure employees stay current with new technologies and tools to perform their roles
Close skill gaps and enhance overall workforce competency
Prepare high-potential employees for leadership roles
Ensure employees understand safety protocols and best practices
Train on critical thinking and problem-solving to develop innovative solutions and adapt to changing circumstances
Configure channels in the backbone fiber path and wireless networks to make connections between numerous nodes
Implement quality of service for defined and committed quality of service
Configure services on the packet network
Troubleshoot errors and disruptions in the mobile and packet network
Implement strong encryption, multi factor authentication to prevent unauthorized access to vulnerable mobile network
Upgrade secure protocols to prevent call interception, user location tracking, denial of service attacks, etc.,
Educate users to avoid unknown networks to reduce the risk of Man in the Middle attacks
Implement strict privacy policies to to avoid user location mishandled, sold without consent or exposed
Conduct regular security trainings, implement access controls to mitigate insider threats
Establish industry standards and promote cooperation among numerous manufacturers to avoid inconsistent security practices and patch management
Troubleshooting for telecom equipment technical problems
Taking technical trainings for Engineers
Working with clients to impart effective training in Engineering technologies.
Incident management
Risk assessment and mitigation
Privacy Impact assessment
Record keeping
Business presentation
Employee and Third party training with compliance
Business writing and presentation
Project management
Liaison between Authorities and Organization
Persuasion and negotiation