Karthikeyan Sakthivel

• Over 20+ years of Professional experience in Application development and
  Application Support with Microsoft Semiconductor, Embedded, BFSI, health care, and Travel/Tourism domains.
• Over 3+ years of experience with Project Manager cum SCRUM master role.
• Over 9+ years of proven expertise with Production Support using Data warehousing, Data engineering using big data, AWS Cloud, and ESB Services with a large volume of data for retail and healthcare clients.
• Managed large customer relationships, Global Delivery, Project and Program Management, Delivery Management, and People Leadership.
• Over 8+ years of experience developing and supporting application software, leading, and managing projects on legacy systems.
• Implemented Agile methodology and utilized JIRA for streamlined Application product development and project management, resulting in a 20% increase in team efficiency and a 15% reduction in time-to-market.
• Good hands-on experience with AWS Cloud, Big Data Ecosystems (Hadoop, MapReduce, HDFS), Python, Data warehousing (Oracle, SQL), Unix shell scripting,
  Autosys, and ticketing tools.
• Expertise in Incident Management, Problem-solving, Change Management ITIL services.
• Expertise with Remedy ticket management system and Team management.
• Experience in ITSM Service Desk tools (Service Now, JIRA, Remedy).
• Experience & and good exposure to Quality processes, CMM practices, SLA management, ITIL process, and Lean Six Sigma.

• Focused and helped the development team to enhance the application processes more effectively through fixing the reoccurring incidents and repeated manual work.
• Helped Development team to improve the system performance and efficiency through problem management process to perform root cause analysis and resolution.
• Developed Sqoop jobs for file transmission/FTP from HDFS to RDBMS and vice-versa using Sqoop
• Automated the daily file loadings, Alert notifications through email distributions

1. Microsoft Semiconductor

Roles & Responsibilities – Delivery Manager

Environment – Windows & Unix, Azure DevOps, Power BI, x86 Architecture, Firmware: Microsoft-UEFI, RackSCM, BMC, CSCE, RAS, CI/CD, Security, FIV, Telemetry, Diagnostics, CPLD, and Deployment etc.

Project Description -  Microsoft Semiconductor - Involved futuristic project M-Series storage server product development. And also involved with BIOS, Firmware updating and maintenance with sustainability systems. 

2. TUI – Big Data Application Development and Support - Travel & Tourism

Roles & Responsibilities – Support & Delivery Manager

Environment – Windows & Unix, AWS Cloud, SQL Server, Unix Shell Scripting, Big Data/Hadoop, HBase, Hive, Impala and Talend Open studio/TAC, Agile and JIRA

Project Description - TUI is in the process of developing a unified data platform (Data Lake) across multiple source markets to support the Group Marketing Platform

requirements (GMP).

3. IDV – Healthcare Application Support

Roles & Responsibilities – Support & Delivery Manager

Environment – Windows & Unix, Oracle 12c, PL/SQL, Unix Shell Scripting, Big Data/Hadoop, Informatica, Workflow monitoring, Perl, Qlikview, Micro strategy,

Autosys, Filezilla, Putty, BMC Remedy, MS Visio, MDM Talend and TOAD

Project Description - Pharmacy & Health Care. Source Healthcare Analytics is the leading global provider of information and business intelligence in

its area of business.

4. Travelopia – AWS Application Development and Support

Roles & Responsibilities – Support & Associate Manager

Environment – Windows & Unix, Unix Shell Scripting, JIRA, AWS, Redshift, Big Data/Hadoop, HBase, Hive, Impala and Talend Open studio/TAC, Agile and JIRA

Project Description - Travel & Tourism Travelopia is a pioneer in the specialist travel sector, with an extensive portfolio of independently operated brands,

most of which are leaders in their sector.

5. ASML Staffing - Product Development

Roles & Responsibilities – Project Manager/Scrum Master

Environment – Windows & Unix, Embedded C/C++, VxWorks RTOSs, Linux, MicroCOS, Nucleus, Python, Agile and JIRA.

Project Description – Development and manufacturing of photolithography systems.

6. Citizens Bank – Datacenter- Core Banking – SYSTEMATICS (IMPACS)

7. Settlement Processing Systems (SPS) – Core Settlement- Consumer Finance – Card Services

8. ESOP – FED & IMPLEMENTATION- Brokerage Technology Company

• Certified SCRUM Master from SCRUM Alliance 2023.
• Agile Certification Program – Foundation – ACP-F from HARMAN 2023
• Agile Project Management with Jira Cloud: 2 Lean and Agile Processes course completed from LinkedIn

Travelling, cooking, driving, and reading novels

• Visa Status: B1 Visa valid till 2033
• Marital Status: Married