Karthikeyan Selvaraj
Chennai
Summary
Performance driven Sales and Marketing Manager with over 9 years of successful experience in devising strategic relationships with customers and optimizing productivity. Built deep understanding on the South India market, specializing on the Robotics and Automation vertical within the Automotive , General and Transporation industry. Proven leadership and collaboration in optimizing cross-functional teams.
Overview
14
14
years of professional experience
Work History
Assistant Manager - Sales & Service
Tunkers Automation India Pvt Ltd (100% Subsidiary of Tunkers Maschinenbau Gmbh )
Chennai
11.2019 - Current
- Effective negotiation and customer care for Top Fortune 500 companies, which generated high yielding revenues.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Strategy and planning implementation for market penetration on commodity segment- coffee, sugar, food and reefer cargo, achieving year over year healthy growth within the vertical.
- Secured high-value global accounts through consultative selling, practical customer solutions and promoting sounded alternatives.
- Steering of equipment flow based on a close understanding of Latin American's commodity seasonality.
- Engagement lead and Key User on Salesforce implementation which required mapping and integration of standardized processes globally within sales organization.
- Enabled successful integration of Remote Container Monitoring software, providing transparency to customers and capturing of additional revenue.
- Maintained open communication with global locations and cross functions to facilitate smooth collaboration, which ultimately resulted in customer satisfaction.
- Networking and brand promotion on International Trade Fairs such as, Fruit Logistica, PMA and Sintercafe.
- Owned all aspects of sales planning, development, team engagement and execution for commodity vertical.
- Monitored online sources for industry identification, which led for new acquired accounts.
Sales and Marketing Coordination Manager
Hightower Advisors
South Kingstown
03.2014 - 11.2018
- Outlined marketing strategies and developed PR material in close collaboration with HQ communication teams.
- Led commercial activities for Area Caribbean; cultivating strategic alliances with agencies, key partners and customers, enabling synergy between agencies and company's goals.
- Devised integrated plans to build brand awareness, sales pipelines and regional sales processes.
- Managed intake of tenders, tracked tenders' performance and enabled teams to implement actions for contract and volume improvement.
- As Refrigerated Cargo Specialist for Latin America region, planning and strategy was conducted by identifying new markets, commodities and customers; i.e growth on avocado and citrus business ex Colombia and Mexico.
- Collaborated to implement data research and analysis tool for performance monitoring,shortening time of analysis and reaction.
- Boosted regional sales management engagement with conduction of strategic and collaboration meetings.
Product Management Analyst
Hamburg Sud
City
08.2011 - 03.2014
- Structured regional tariff guidelines and network configuration, aligning both market conditions and company’s strategy timely updating them in accordance to market fluctuations.
- Validated sales quotations for accuracy and profitability.
- Redesigned forecasting processes, resulting on optimal distribution of cargo mix and yield.
- Worked alongside sales and pricing teams across Latin American and HQ to defined favorable pricing structures in accordance to local markets, commodity and company's goals.
- Monitored market trends and competitors' market shares predicting opportunities of expanding business and more efficient networks.
Customer Service Agent-Import/Export- MISE Trainee
MAERSK LINE, INC
City
07.2007 - 12.2008
- Functioned as main contact for key clients and partnered with other department for customer solutions.
- Installed loss prevention database that resulted in location and recovery of more than 50% of containers.
- Coordinated vessel discharge and shipment delivery on weekly basis complying with international regulations, inclusive of cargo manifests and load lists.
- Designed and carried out monitoring tool for inbound and outbound shipment coordination, providing 100% visibility for better cargo handling and information flow.
- Enhanced productivity by staying on top of call and responding in timely manner requests.
Customer Insights and Segmentation Specialists
Hamburg Sud
City
10.2020 - Current
Education
Bachelor of Engineering - Mechatronics
Anna University - Kongu Engineering College
Erode, Tamilnadu04.2013
Diploma in Engineering - Mechatronics
Government Polytechnic College
Chennai, Tamilnadu04.2010
Skills
- Global Negotiation strategies
- Salesforce CRM
- Third Party onboarding
- Refrigerated Cargo specialist
- GDP Certified
- Adept to new software implementations
- Process Optimization
- Training & Development
- MS office
- Budgeting
- Account Development
Timeline
Customer Insights and Segmentation Specialists
Hamburg Sud
10.2020 - Current
Assistant Manager - Sales & Service
Tunkers Automation India Pvt Ltd (100% Subsidiary of Tunkers Maschinenbau Gmbh )
11.2019 - Current
Sales and Marketing Coordination Manager
Hightower Advisors
03.2014 - 11.2018
Product Management Analyst
Hamburg Sud
08.2011 - 03.2014
Customer Service Agent-Import/Export- MISE Trainee
MAERSK LINE, INC
07.2007 - 12.2008
Bachelor of Engineering - Mechatronics
Anna University - Kongu Engineering College
Diploma in Engineering - Mechatronics
Government Polytechnic College
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