KARTHIKEYAN THURAI
STRORE MANAGER
BUR DUBAI
Summary
Accomplished Store Manager with a proven track record at Basics, enhancing store profitability and customer satisfaction through innovative merchandising and efficient inventory management. Skilled in employee training and team development, adept at elevating customer service standards and resolving escalated issues, ensuring a superior shopping experience.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Store Manager
Basics
03.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager
Louis Philippe
01.2016 - 02.2019
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Store Manager
Levis
05.2013 - 12.2015
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Sales Assistant
Vanheusen
01.2012 - 04.2013
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
BE - Electrical And Electronics
Ponjesly College of Engineering
06.2007 - 04.2011
Skills
Customer service management
Contact
BUR DUBAI, DUBAI 122002
Education
INDIA
Languages
3,6,6
Timeline
Store Manager
Basics
03.2019 - Current
Store Manager
Louis Philippe
01.2016 - 02.2019
Assistant Store Manager
Levis
05.2013 - 12.2015
Sales Assistant
Vanheusen
01.2012 - 04.2013
BE - Electrical And Electronics
Ponjesly College of Engineering
06.2007 - 04.2011
Similar Profiles
Joicy JosephJoicy Joseph
English Instructor at Basics (Learn from basics)English Instructor at Basics (Learn from basics)
HILLARY PAIGE ZATORHILLARY PAIGE ZATOR
Apparel & Footwear Designer II at BYLT BasicsApparel & Footwear Designer II at BYLT Basics
Steven JohnstonSteven Johnston
Grocery Stocker at Food BasicsGrocery Stocker at Food Basics