Hi, I’m
Karthikeyan V
CXO
Coimbatore,Tamil Nadu
Summary
- 7+ Years' CXO Level and Over 22 Years' of Overall experience in leading Domestic and International Healthcare Industry (Pharmacy Chains, Diagnostic Centres, Single Specialty and Multispecialty Hospitals). Expertise in optimizing organizational performance and efficiency, driving sustainable growth and passionate about exceeding expectations and fostering a culture of excellence. Growing businesses from Start-up to Millions in Annual Revenue and turning around businesses through effective planning, creative sales (B2B, B2C and D2C) techniques and innovative new geography expansion. Unique blend of Visionary leadership, with 15+ Years' experience in establishing Hospital Chains, New Hospital Projects, Commissioning of new Hospital and Kick Starting Operations, Conceiving, Competitive market positioning, executing strategies that drive revenue and growth, profits and shareholder value, People management, Practice acquisition, Mergers of existing hospitals, Managing Corporate Communications, Branding and enhancing Brand value proposition.
- Extensive Exposure in:
- Healthcare: Multispecialty Hospital Chains, Ophthalmology, Dentistry, Dermatology, IVF & Fertility
- Pharmacy Retail Outlets
- Diagnostic Chains
Overview
22
years of professional experience
1
Certification
Work History
Dr Aravinds IVF / India IVF / Seeds Of Innocens IVF, Chennai / New Delhi
Senior Business Consultant /Chief Business Officer
2022.12 - 2023.11 (11 months)
Job overview
- Driving growth and business strategy (IVF): Tamil Nadu, Pondicherry, Kerala, Andhra Pradesh, Telengana, Karnataka, New Delhi, Uttar Pradesh, Bihar, Jharkhand, Haryana, Assam, Punjab, J & K and Northeast markets
- Propelled revenue by 24% MoM reducing expenses by 12% through streamlining Operational efficiency
- Grew International patient base from 4% to 26% in 12 months
- Managed day to day operations, ensuring alignment of departments and fostering close working relationships
- Drove cost efficiencies and productivity levels to achieve EBIDTA targets and performance metrics
- Strategized new avenues of revenue increment through B2B Doctor referral sales, ATL and B2C activities, Camps, D2C Sales, Digital marketing and SEO's
- Amplified Client (Dr) engagement by 30%, Slashed reporting times of Sales staff by upto 75% and condensed administrative reporting, streamlining reporting processes and mechanisms
- Established Call Centre (Multi language), CRM and Process development for efficient D2C marketing
- Worked closely with human resources to support employee management and organizational planning which included Doctor and Embryologists talent acquisition and retention
- Drafting Organizational structure to consolidate and streamline policies
- Strengthened data accuracy and quality by 65%
- Reduced inefficient practices, detected declining numbers and developed knowledge based processes and procedures
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data
- Created and implemented branding, strategic market positioning and advisory board, bolstering new business opportunities and brand awareness
- Developed pricing models based on competitive landscape, industry trends and customer needs
- Track new project schedules and encourage teams to complete tasks on time while staying on budget
- Performed financial analysis of current operations and developed recommendations for improvising the same
- Analyzed financial data from multiple sources to identify areas of risk or opportunity for growth
- Coordinated cross-functional teams to develop innovative solutions that addressed complex problems
- Worked closely with the board to communicate strategic objectives and ensure long term success plans for the Company.
Vasan Healthcare Pvt Ltd (Brand Vasan Eye Care Hospitals), Chennai / Dubai / Colombo / Singapore
Senior Director – Business Operations, Management and Assurance
2007.08 - 2020.11 (13 years & 3 months)
Job overview
- Supervised daily operations thereby providing strategic leadership to business $350M
- Planned and executed operational audits of various revenue generating areas using risk-based audit methodology
- Optimized gross revenues and cash collections by up to 50%
- Led operations and business growth to take number of single specialty eye care hospitals from 2 to 210+, both India and Overseas
- Led due diligence in collaboration with Marquee, Sequoia Capital, and Government of Singapore Investment Corporation
- Prepared documents for Internal and External Audits
- Recognized for achieving flawless External Audit scores
- In Charge of streamlining staffing levels for three mergers 2009-2013
- Delegated daily tasks to employees, streamlining daily progress and efficiency
- Led team of 9000+ direct and indirect reporters which included 8200+ staff and 850+ doctors
- Led enterprise level initiatives for improved financial controls, cost savings, SOP standardizations, developed reporting frameworks and effective process monitoring
- Functional / Operational Deliverables: Design and create dashboards to report key performance indicators and departmental budgets
- Based on benchmarked best practices, coordinate billing processes and operations ensuring timely posting of charges and accurate reporting
- Created processes and controls to maximize revenue, minimize non-reimbursed expenses, reduce financial risk, and ensure timely remittance of ongoing revenues and expenses
- Oversee and led annual budgeting and planning process in conjunction with the cross functional collaboration, administer and review all financial plans and budgets, monitor progress and changes, and keep senior leadership and Investor team abreast of the organization's financial status
- Led the Strategic Sourcing team, marketing team, Bio medical team and Corporate Finance, aligning company objectives to measurable operational and financial targets.
Director of Operations
2012.04 - 2015.03 (2 years & 11 months)
Senior Vice President Assurance & Finance
2010.04 - 2012.03 (1 year & 11 months)
Vice President Business Management/Operations
2007.08 - 2010.03 (2 years & 7 months)
ABN AMRO Bank
Relationship Manager & Credit analyst
2004.03 - 2007.07 (3 years & 4 months)
ICICI Bank Ltd
Relationship Manager (Medical Equipments and Healthcare Finance)
2001.06 - 2004.02 (2 years & 8 months)
Education
Symbiosis Institute of Management
PGDBM (ICICI Sponsored Crash Course) - Business Management
Gandhigram University
Applied Biology
Madras University
BSc Microbiology
Kendriya Vidyalaya Kalpakkam
XII
Skills
- Leadership
- Team Management and adaptability
- Business re-engineering, Sales, Marketing and Operations
- B2B, ATL, B2C and D2C Strategy
- Talent Recruitment, retention, training and mentoring
- Business Planning, Resource allocation and Project Optimization
- Data Governance, Risk & Compliance management
- Problem anticipation and resolution
- Cultural Transformation and employee relationship
- Fund raising, Revenue & EBIDTA Growth, Performance metrics and Budgeting
- Cost Saving, risk management and Process Improvement
- Conceptual Understanding and Negotiation Competencies
- Data mining, data / business analysis and finance reporting
Certification
- Completed certification in Team Management and Executive Leadership.
- Certified in 5S Audit Process.
- Certified in Forex and Remittances, Financial analysis, financial reporting, audit controls and compliance.
- Microsoft Office Suite Proficient
- Powerplan Budget / Forecasting solutions
Job Titles Held
- Chief Business Officer
- Senior Director Business Operations
- Director of Operations
- Senior Vice President Assurance & Finance
- Vice President Business Management/Operations
Additional Information
Talented, Challenge driven and Entrepreneurial Executive offering over 22+ years of experience and proven success in Healthcare Operations, Business development (B2B and B2C) and Expansion, Implementing policies, Financial Engineering and plans to enhance and direct various departmental activities. Skilled at identifying and implementing process improvements to drive efficiency and productivity by increasing reimbursement, reducing operating costs, increasing efficiency and accountability by managing accurate financial information and budget providing recommendations with new business plans and sorting operational issues. A motivating leader with proven success in managing cross-functional teams. Multi-tasking and self-motivated with expertise in expanding network connections, implementing pricing models, inventory control, projections, turn around management and new territory and geography development.
Career Break
12/01/20, 12/31/22, Voluntary Career Break, Consultation, Implementation of Insolvency proceedings, Transition of Finance and Operations to prospective buyer of Insolvent Vasan eye care
Notable Accomplishments
- Implemented Centralized financial management and reporting systems.
- Led NABH accreditation processes and PCB certification processes.
- Withdrew sale of under-performing hospitals
- Increased gross revenues and Improved cash collections reducing DSO (Days Sales Outstanding) by 50%.
- Undertaking activities related to market research & survey, sensitivity analysis, business development plans, project planning & execution.
- Planning & controlling CAPEX for the best ROI, achieving highest utilization levels by maintaining high occupancy and the best operational efficiency.
- Formulating long term / short term strategic plans & SOPs to enhance operations, ensuring proper implementation of policies.
Activities
Volunteering Pets
Languages
English
First Language
Hindi
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Business Consultant /Chief Business Officer
Dr Aravinds IVF / India IVF / Seeds Of Innocens IVF
2022.12 - 2023.11 (11 months)
Director of Operations
2012.04 - 2015.03 (2 years & 11 months)
Senior Vice President Assurance & Finance
2010.04 - 2012.03 (1 year & 11 months)
Senior Director – Business Operations, Management and Assurance
Vasan Healthcare Pvt Ltd (Brand Vasan Eye Care Hospitals)
2007.08 - 2020.11 (13 years & 3 months)
Vice President Business Management/Operations
2007.08 - 2010.03 (2 years & 7 months)
Relationship Manager & Credit analyst
ABN AMRO Bank
2004.03 - 2007.07 (3 years & 4 months)
Relationship Manager (Medical Equipments and Healthcare Finance)
ICICI Bank Ltd
2001.06 - 2004.02 (2 years & 8 months)
Symbiosis Institute of Management
PGDBM (ICICI Sponsored Crash Course) - Business Management
Gandhigram University
Applied Biology
Madras University
BSc Microbiology
Kendriya Vidyalaya Kalpakkam
XII
- Completed certification in Team Management and Executive Leadership.
- Certified in 5S Audit Process.
- Certified in Forex and Remittances, Financial analysis, financial reporting, audit controls and compliance.
- Microsoft Office Suite Proficient
- Powerplan Budget / Forecasting solutions
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