KARTHIKEYANPERUMAL RD
Chennai
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SAP Associate Consultant
Marketlegos (Client: Olam Information and Service Limited)
10.2019 - 09.2021
- Implemented SAP EHS module for Incident Management, Audit Management, Work Permit Management and Risk Assessment
- Coordinated and executed a smooth rollout for more than 20 locations across diverse areas
- Facilitated effective learning of each sub-module through customized training sessions
- Provided hyper care support to more than 30 different sites
- Collaborated with end users to resolve issues via ticket management tool
- Engaged in talks with the technical team to streamline solutions as per business needs
- Prepared Functional Specifications to meet end users' requirements
- Analysed client's business processes and recommended improvements to enhance efficiency and productivity
- Provided efficient support for SAP PP and QM in all regions outside of the US, resolving issues and fulfilling requests promptly through ticket management tools within designated SLA timeline.
SAP PP Functional Consultant
Mindsprint (Olam Information and Service Limited)
10.2021 - Current
- Developed custom user interface to optimize quality notification and boost productivity (Customer Complaint Management Solution)
- Integrated Quality Notification process with automatic creation of Sales Return, Credit Memo and Finance Accounting document through custom solution
- Prepared Functional Specification covering technical developments and configurations
- Collaborated with technical team to develop and conduct unit and integration testing
- Facilitated the sign-off process by working closely with end-users
- Took the responsibility to travel (Nigeria) and implement the Customer Complaint Management Solution
- Roll out the customer complaint solutionsolution to over 60+ sites across all region
- Provided hyper-care support to more than 60 sites
- Solved customer concerns promptly and effectively while adhering to SLA deadline
- Ensured timely resolution of SAP PP and QM issues across all non-US regions by leveraging expertise in solution manager and service now
- Managed stakeholder communication, maintaining transparency throughout project lifecycles
- Led cross-functional teams in the implementation of business software, achieving project deliverables within set timelines
- Coordinated user acceptance testing, gathering feedback to fine-tune systems prior to full-scale rollout
- Facilitated training sessions for end-users, promoting optimal utilization of newly implemented systems.
Education
Bachelor of Engineering - Mechanical
KPR Institute of Engineering and Technology
01.2019
Skills
- SAP Production Planning
- SAP Quality Management
- SAP Environment, Health and Safety
- MS Excel
- MS PowerPoint
- MS Word
- Communication Skills
- Effective Time Management
- Adaptability
- Ability to Work Under Pressure
- Teamwork
Certification
SAP Certified Application Associate - SAP S/4HANA Production Planning and Manufacturing
Projects
Optimization of Process Parameters in End Milling of Grey Cast Iron for Low Tool Vibration and Low Surface Roughness using RSM Design and Fabrication of Coconut Dehusking Machine
Timeline
SAP PP Functional Consultant
Mindsprint (Olam Information and Service Limited)
10.2021 - Current
SAP Associate Consultant
Marketlegos (Client: Olam Information and Service Limited)
10.2019 - 09.2021
Bachelor of Engineering - Mechanical
KPR Institute of Engineering and Technology
Similar Profiles
ARON SAMRAJ.ARON SAMRAJ.
Deputy Manager of Operations at Olam Information Services LtdDeputy Manager of Operations at Olam Information Services Ltd
Lokeshwara RaoLokeshwara Rao
Assistant Manager at Olam Information Services Pvt LtdAssistant Manager at Olam Information Services Pvt Ltd
Keerthiraj JayakrishnanKeerthiraj Jayakrishnan
BPO Supervisor (Assistant Manager) at NTT Data Information Processing Service Private LimitedBPO Supervisor (Assistant Manager) at NTT Data Information Processing Service Private Limited