Karthikeya S R
Tamil Nadu,India
Summary
Motivated SAP professional with four years of experience, recognized for problem-solving and technical troubleshooting. Resourceful and well-organized, with an excellent leadership and team-building record. Skilled at fostering team collaboration, resulting in streamlined processes and enhanced project outcomes. Ready to contribute to impactful projects and drive success in the assigned role.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
SAP BASIS Consultant
IBM, India
Bangalore, India
02.2021 - Current
- Work with large SAP technical and functional consultants in close association with offsite Basis professionals
- Day-to-day SAP NetWeaver/Basis monitoring, support for landscapes including ECC 6.0 EHP 8.0, CRM, SRM, GW, GRC, SLT, BW, and training systems. In a nutshell, I was involved with both support and project-related activities
- Production system performance checks, daily monitoring reports, health checks, creating and monitoring background jobs
- Migrated SAP systems hosted in Windows Operating System from 2016 to 2019 version
- Configured transport management systems to ensure a structured change control process. Create, import, and troubleshoot transport requests using change request management
- Planned and performed various landscape system refreshes/system copies using the Software Provisioning Manager tool to ensure both quality and training environment were up to date with Production
- Upgraded SAP Cloud Connector version for quality and development environment from a lower version to a higher version
- Renewal of SAP system certificate in different landscapes, including production system
- Performed Kernel Upgrade, SAP Notes Implementation, open client request, network attached storage NAS folder creation, transport charm cycle creation, flip activity, creating and troubleshooting Remote Function Call RFC connections
- Incident management, change management, service requests, and understanding of Service Level Agreement
- Established connection to SAP to report and manage software issues or to find solutions to known problems
- Extensive knowledge of SAP modules like Live compare tool
- Upgraded and patched SAP systems, maintaining optimal functionality
- Conducted regular system checks for early detection of potential problems
- Maximised business performance, setting clear expectations and KPIs linked to business strategy and targets
- Trained and mentored junior consultants in troubleshooting and resolution techniques.
- Maximised product and service project management using Agile methodologies
- Maintained documentation providing accurate reference for future troubleshooting efforts.
- Managed troubleshooting for reduced system downtime.
- Provided 24x7 support to end users, promoting consistent user satisfaction.
Education
Bachelor of Engineering - Electronics and Communication
M Kumarasamy College of Engineering
Karur, India 07.2016 - 10.2020
Skills
- System Copy
- SAP HANA
- System troubleshooting
- SAP basis administration
- Technical documentation
- Kernel upgrade expertise
- Service Now Ticketing Tool
- Patch application knowledge
- System monitoring efficiency
- Cloud technology proficiency
- Change Request Management
- SAP Business Technology Platform (BTP)
Certification
- SAP Certified Technology Associate - SAP HANA 2.0 SPS05
- Microsoft Certified Azure Fundamentals AZ900
- Building cloud native and multi cloud applications by IBM developer skills network
- IBM cloud essentials V3 by IBM developer skills network
- Introduction to IBM cloud by IBM developer skills network
Languages
English
Advanced
Tamil
Native
Timeline
SAP BASIS Consultant
IBM, India
02.2021 - Current
Bachelor of Engineering - Electronics and Communication
M Kumarasamy College of Engineering
07.2016 - 10.2020
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