KARTHIK M MENON
ALAPUZHA
Summary
Dynamic Zonal Manager at A1 Travels, adept at enhancing market share through strategic initiatives and effective communication. Proven track record in customer resolution and performance monitoring, driving significant improvements in service quality. Skilled in inventory control and leadership development, fostering team collaboration to achieve objectives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Zonal Manager
A1 Travels and speed parcel service
Trivandrum
2025.02 - Current
- Analyzed customer feedback to identify opportunities for product optimization.
- Developed and implemented strategies to increase market share in the assigned zone.
- Performed regular store visits to ensure compliance with company standards, policies and procedures.
- Monitored daily sales reports from stores within the zone to identify trends or irregularities that need attention.
- Collaborated closely with other zonal managers to develop comprehensive marketing plans.
- Resolved escalated customer complaints quickly and efficiently.
- Organized monthly team meetings to review progress against set objectives.
- Resolved customer complaints quickly and efficiently by liaising with relevant departments.
Accounts Assistant
SPIN TECH INDIA PVT LTD
Alapuzha
2024.08 - 2025.01
- Researched, analyzed and resolved billing issues with customers or vendors promptly.
- Coordinated with vendors regarding billing issues.
- Assisted in accounts receivable, payable and general ledger activities.
- Generated monthly financial reports for management review.
- Managed vendor relations through timely invoice payments and resolving any outstanding payment disputes.
- Prepared financial statements and expense documents for management teams.
- Reconciled expenses and financial records.
- Conducted inventory counts and reconciliations to maintain accurate stock levels.
- Monitored and recorded company expenses, ensuring adherence to budget guidelines.
- Tracked and reported on departmental expenditures, contributing to cost control efforts.
- Prepared and processed payroll.
Education
Bachelor of Commerce - BCOM LOGISTICS WITH SUPPLY CHAIN MANAGEMENT
St Benedict Academy
Bangalore2024-07
Shipping And Port Management
St Benedict Academy
Bangalore2024-07
Confideration Of Indian Industry
BIAL
Bangalore2024-04
Skills
- Inventory control
- Leadership development
- Quality control
- Effective communication
- Time management
- Verbal and written communication
- Communication skills
- Marketing strategy
- Performance monitoring
- Customer resolution
Certification
- CII (confideration of indian industry from bangalore institue of aviation and logistics)
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
Kannada
Elementary (A2)
A2
Timeline
Zonal Manager
A1 Travels and speed parcel service
2025.02 - Current
Accounts Assistant
SPIN TECH INDIA PVT LTD
2024.08 - 2025.01
Bachelor of Commerce - BCOM LOGISTICS WITH SUPPLY CHAIN MANAGEMENT
St Benedict Academy
Shipping And Port Management
St Benedict Academy
Confideration Of Indian Industry
BIAL