Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KARTHIK M MENON

ALAPUZHA

Summary

Dynamic Zonal Manager at A1 Travels, adept at enhancing market share through strategic initiatives and effective communication. Proven track record in customer resolution and performance monitoring, driving significant improvements in service quality. Skilled in inventory control and leadership development, fostering team collaboration to achieve objectives.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Zonal Manager

A1 Travels and speed parcel service
Trivandrum
02.2025 - Current
  • Analyzed customer feedback to identify opportunities for product optimization.
  • Developed and implemented strategies to increase market share in the assigned zone.
  • Performed regular store visits to ensure compliance with company standards, policies and procedures.
  • Monitored daily sales reports from stores within the zone to identify trends or irregularities that need attention.
  • Collaborated closely with other zonal managers to develop comprehensive marketing plans.
  • Resolved escalated customer complaints quickly and efficiently.
  • Organized monthly team meetings to review progress against set objectives.
  • Resolved customer complaints quickly and efficiently by liaising with relevant departments.

Accounts Assistant

SPIN TECH INDIA PVT LTD
Alapuzha
08.2024 - 01.2025
  • Researched, analyzed and resolved billing issues with customers or vendors promptly.
  • Coordinated with vendors regarding billing issues.
  • Assisted in accounts receivable, payable and general ledger activities.
  • Generated monthly financial reports for management review.
  • Managed vendor relations through timely invoice payments and resolving any outstanding payment disputes.
  • Prepared financial statements and expense documents for management teams.
  • Reconciled expenses and financial records.
  • Conducted inventory counts and reconciliations to maintain accurate stock levels.
  • Monitored and recorded company expenses, ensuring adherence to budget guidelines.
  • Tracked and reported on departmental expenditures, contributing to cost control efforts.
  • Prepared and processed payroll.

Education

Bachelor of Commerce - BCOM LOGISTICS WITH SUPPLY CHAIN MANAGEMENT

St Benedict Academy
Bangalore
07-2024

Shipping And Port Management

St Benedict Academy
Bangalore
07-2024

Confideration Of Indian Industry

BIAL
Bangalore
04-2024

Skills

  • Inventory control
  • Leadership development
  • Quality control
  • Effective communication
  • Time management
  • Verbal and written communication
  • Communication skills
  • Marketing strategy
  • Performance monitoring
  • Customer resolution

Certification

  • CII (confideration of indian industry from bangalore institue of aviation and logistics)

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
Kannada
Elementary (A2)
A2

Timeline

Zonal Manager

A1 Travels and speed parcel service
02.2025 - Current

Accounts Assistant

SPIN TECH INDIA PVT LTD
08.2024 - 01.2025

Bachelor of Commerce - BCOM LOGISTICS WITH SUPPLY CHAIN MANAGEMENT

St Benedict Academy

Shipping And Port Management

St Benedict Academy

Confideration Of Indian Industry

BIAL
KARTHIK M MENON