Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bank - Trade Desk Officer
ICICI Bank Limited
Bangalore
12.2022 - 08.2023
Maintained accurate records of all transactions, including imports, exports and shipments.
Provided customer service by responding promptly to inquiries regarding trade desk operations.
Researched and identified discrepancies in trade documents to ensure compliance with applicable regulations.
Proficient in a wide range of financial transactions, including import and export payments, LC, BG, and EEFC transactions
Negotiated terms of sale with suppliers based on current market conditions.
Negotiated contracts for improved pricing and terms of business with suppliers.
Delivered presentations to key decision makers and offered financial recommendations.
Business Development Associate
Byju's
Salem
06.2022 - 11.2022
Maintaining and growing relationships with existing clients by providing excellent service and identifying opportunities for upselling or cross-selling
Identified and researched potential leads or prospects in the education sector
Developed a deep understanding of BYJU'S educational products and effectively communicated their value to potential clients.
Monitored and provided feedback on inside and outside sales calls
using CRM leads
Provided feedback and process improvement suggestions to
Business Development Executives (BDAs).
Relationship Officer
HDB Financial service ltd
Salem
10.2020 - 06.2022
Managed a team of 10 more brand outlets and achieved consistent and improved collection rates by effectively tracking and following up on EMI payments from borrowers
Streamlined and improved EMI payment processes to minimize errors and increase efficiency, leading to faster collections.
Receive, process, and accurately record EMI payments from borrowers.
Performed credit analysis of customer profiles and portfolios, ensuring adherence to credit policies.
Analyzed client data to identify opportunities for cross-selling products and services.
Place collection calls to borrowers who have missed EMI payments.
Identify opportunities to streamline and improve EMI payment
processing and collection procedures.
School Coordinator
Isha Foundation,(
Coimbatore
08.2019 - 04.2020
Managed daily operations of the school, including supervising staff and faculty.
Coordinated with teachers to ensure student success and academic achievement.
Increasing student participation and engagement in extracurricular
activities, clubs, and events.
Building positive relationships with parents, guardians, and the local
community through open communication and involvement in school activities.
Monitoring classes and observation to teachers' teaching methodology,
conducting content orientation meetings.
MIS Executive
Wazir Advisors Pvt Ltd
Bangalore
06.2018 - 07.2019
Achieved the MIS Collection Award for maintaining student progress quality scores and internal process QA scores while completing data entry and reporting using Excel and government portals
Collaborated with management teams on projects related to business intelligence initiatives.
Creating Candidates Profile in Different Portals, Like Estem, MPR, MRIGS,
Kaushal panjee, Kaushal Kar, AEBAS.
Collect, store, and manage data from various sources, ensuring data
accuracy, integrity, and security
Provide training to government employees and end-users on how to
use MIS systems effectively
CSR OFFICER
IASC (Indian Association of savings and Credit)
01.2016 - 06.2018
Conducted occupational training to SHG members and students, educational motivation training, rural development awareness program, and HIV awareness program
Collaborated with government inspections and handled CSR activities and prepared CSR reports
Developed CSR programs and initiatives aligned with the company's values and business objectives.
Create and manage budgets for CSR programs, ensuring efficient allocation
of resources to maximize impact.
Represent the company in CSR-related public events, conferences, and
partnerships with NGOs and government agencies.
Education
MSW - Master of Social Work (HR) -
Sree Amman Arts And Science College
04-2015
Bachelor of Commerce (CA) -
Sree Amman Arts And Science College
04-2013
Skills
Sales and Negotiation Skills
Foreign Trade Zone management
Financial Markets Knowledge
Trading Platforms
Transaction Banking
Communication Skills
Effective Multitasking
Community development specializing in rural development
Proficient in a wide range of financial transactions
Import and export payments
Monitoring and evaluating students' self-improvement levels
Driving impactful community development
Acquisition of B2B sales on forex
New client acquisition
Handling global client import and export multi-currency transactions
Digital Marketing knowledge
Ensuring correct allocation of payments
Receiving and processing EMI payments
Generating and sending timely EMI payment reminders
Monitoring loan accounts
Placing collection calls to borrowers
Maintaining accurate records of EMI collections
Identifying opportunities to streamline and improve EMI payment processing
Increasing student participation and engagement in extracurricular activities
Monitoring teachers and controlling schools
Developing CSR programs and initiatives
Creating and managing budgets for CSR programs
Representing the company in CSR-related events
Conducting training sessions
Building positive relationships with parents, guardians, and the local community
Certification
TALLY ERP 9.0 AND TAX ACCOUNTING (Certificate by Tamil Nadu government, Thiagarajar Polytechnic College, CIICP)
Trade Basic, Beo'S, BG,LC Icici Certification of Completion
Foundation of Digital Marketing and E-Commerce (Certificate by Google)
Attract and Engage Customers with Digital Marketing (Certificate by Google)