Summary
Overview
Work History
Education
Skills
Accomplishments
Skill set
Timeline
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Karthik Prasanna Kumar Mamidi

Inestigation Specialist
Hyderabad,TG

Summary

Ambitious and entrepreneurial professional with strong experience in Operations Management Function; Thorough exposure to team management and leadership work at Amazon; Go-to person to execute opportunities improving customer experience through process automation and defect reduction.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Investigation Specialist

Amazon
Hyderabad, Telangana
04.2017 - 02.2021
  • Identify and block fraudulent transactions on Amazon.com/FR/IT/UK/ES
  • Extract data for analysis and model development from large, complex data sets
  • Support organizational development and team building activities
  • Mentor peers to perform in-depth investigations of complex cases
  • Analyze business requirements and develop a data dictionary to provide a consistent source of business/technical
  • context across multiple applications. Documentation includes business metadata, technical metadata, and operational metadata.
  • Capture data lineage to provide transparency and increase knowledge of the organization regarding data created, consumed, distributed, and exposed.
  • Define data problems, collect and analyze data, and draw valid conclusions.

Process Improvement: Drove continuous improvement and contributed to Correction of Error processes by documenting issues relevant to risk assessments. Own specific actioned or change-management activities to create positive impact. Reviewed 750 transactions per quarter and saved $540k by identifying risky transactions; executed a process awareness campaign to reduce defects by 35%.

Data Analysis/lineage: Extracted data for analysis and Modelled data sets to draw insights on fraud patterns; Analyzed 80-100 transactions/day (peer avg.75) to check and resolve for fraud among customer transactions. Adhering to governance guidelines and best practices, developed a data dictionary and data lineage on Visio.

Training and Mentoring : Advanced 40 new joiners to floor projects within one month by training them on Process fundamentals and internal tools. Achieved proficiency in Microsoft Office, Tableau.

Education

Bachelor’s degree (B.Tech) - Electrical, Electronics And Communications Engineering

Jawaharlal Nehru Technological University
Hyderabad
05.2012 - 05.2016

MBA - Human Resources

Osmania University
Hyderabad
08.2016 - 05.2018

Skills

    Microsoft Excel

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Accomplishments

  • Star Performer Award for excellent support during Peak working hours
  • Shining star award for highest utility and quality standards
  • Top Performer of the Year award (2017-18 ) for Consistently maintaining Productivity, Hygiene, and Quality among 120 Investigation Specialists
  • Best Mentor Award for remarkable execution in coaching 20 New Hires on their presentation measurements

Skill set

  • Data Analysis
  • Project and Operations Management
  • Risk Management
  • Data Management
  • Metadata Management

Timeline

Investigation Specialist

Amazon
04.2017 - 02.2021

MBA - Human Resources

Osmania University
08.2016 - 05.2018

Bachelor’s degree (B.Tech) - Electrical, Electronics And Communications Engineering

Jawaharlal Nehru Technological University
05.2012 - 05.2016
Karthik Prasanna Kumar MamidiInestigation Specialist