Deliver projects as per committed timelines and budget.
Deliver projects as per the signed-up SLAs and productivity commitments.
Managed and tracked production schedules and quality of projects on floor to ensure timely delivery.
Prepared for specific project requirements, resolved technical conflicts, planned effectively, and managed risks.
Enhanced customer satisfaction by addressing expectations and resolving issues.
Provide mentoring, coaching and direction setting to team members and project managers. Develop processes and ensure quality within the team.
Conduct regular presentations / meetings to ensure info & data exchange - providing a clear understanding to all team members & Management. Also ensures clarity of thought on the processes followed for projects.
Oversaw daily operations and handled escalations efficiently.
Led review meetings with clients to align on project progress and gather feedback.
Project Manager - Multimedia
Mayflower Language Services Pvt. Ltd.
Bengaluru
04.2016 - 03.2017
Oversaw project planning, execution, and ensured timely delivery while maintaining quality standards.
Deliver projects as per committed timelines and budget.
Prepared for specific project requirements by resolving technical conflicts and implementing risk management strategies.
Enhanced customer satisfaction by proactively managing expectations and addressing concerns.
Provide mentoring, coaching and direction setting to team members and project managers. Develop processes and ensuring quality within the team.
Conduct regular presentations / meetings to ensure info & data exchange - providing a clear understanding to all team members & Management. Also ensures clarity of thought on the processes followed for projects.
Oversaw daily operations and handled escalations effectively.
Associate Project Manager - Multimedia
Mayflower Language Services Pvt. Ltd.
Bangalore
04.2014 - 03.2016
Handled complete project planning, execution, and on-time delivery.
Ensuring on time and quality delivery of Projects.
Coordinated and allocated voice talents according to project plan from Operations Manager, ensuring alignment with project timelines.
Coordinated with Operations Manager for script duration and prepared files for VO talents.
Edited audio files and performed quality control, achieving optimal sound quality for client deliverables.
Editing/ Engineering audio files as per the client requirement.
Created project codes in ProjectX for clients and updated resource invoices, maintaining accurate project records.
Operations Associate - Multimedia
Mayflower Language Services Pvt. Ltd.
Bangalore
07.2012 - 03.2014
Organized functional team to develop and execute project deliverables, ensuring profit objectives were met while managing complex projects.
Implemented quality management processes for deliverables, enhancing consistency and reliability.
Evaluate and approve proposals and invoices.
Cultivated professional relationships with voice-over artists, integrators, and transcribers to enhance collaboration.
Prepare resources and project plan according to required timeframe.
Evaluated reports for accuracy and implemented corrective actions.
Analyses client requirements for all projects in coordination with internal teams according to specifications.
Project Executive
Valuepoint Knowledgeworks
Bangalore
01.2011 - 07.2012
Managed project planning, execution, and ensured timely delivery.
Ensured timely and quality delivery of projects.
Collaborated with Operations Manager to determine script duration and prepared files for VO talents.
Coordinated allocation and follow-up with voice talents per project plan from Operations Manager.
Editing/ Engineering audio files as per the client requirement.