Kartik Gupta

• AEIS is US-based organization that wanted to expand its operation to Indian Market.
• Reporting & Working directly with Company's Managing Director (India) and Company's President (US) in establishing complete Indian Operations, Administration, Finance, HR, Accounts, etc.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of personnel.
• Managed budgets, appointment scheduling, employee and event itineraries, and accounts to improve productivity initiatives.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Coordinated special projects and managed schedules

• Managing sales executive and trainee, Maintaining and Analyzing work of fellow associates, Managing store operations in any manner of customer query and problem by increasing customer satisfaction rating, handling stock inventory & operations, providing sales incentive and selling techniques. Monitoring, reviewing, scheduling purchases and other expenses according to budget provided. Forecasting needs and targeting future goals and analyzing the current business situation in context to take required decisions for improvement. Completing daily operations like counting cash, reconciling inventory with sales register and electronic payments with settlements, etc.
  Skills:
• Communicating with the customer and retaining them in case of any discrepancies occur. Acquiring new customers by making offers and offering quality at discounted prices.
• Working as a team with colleagues and juniors to create and achieve opportunities and targets and training them to handle situations through proactive communications.
• Monitoring and measuring productivity, goal progress, and other activity levels. Maintaining strong knowledge in handling expensive products.
• Resolving client issues and problems by educating them with qualitative knowledge of the product.
  Achievements:
• Working with utmost dedication and providing results to organizational goals, also helping seniors and directors of the company with techniques and ideas to excel and grow.
• An increasing number of new clientele was earlier operating with other renowned brands like Malabar, Tanishq, Kalyan, CaratLane, TBZ, etc.
• Increasing sales and achieving goals by making various marketing techniques and offers during the pandemic.
• Communicating with directors of the company and helping them by providing analyzed and measured techniques and ideas for opening a new showroom recently.

Working with Manager & fellow associates, learning new techniques and ideas, helping the sales executive and trainee in handling customer and resolving their problem, applying technique & ideas of manager for achievements of goals and objective. Working with team to carryout daily operations, developed loyal and highly satisfied customer base.

Achievements:

• Developed loyal and highly satisfied customer base.
• Increased sales by driving operations effectively and efficiently.
• Monitoring & increasing security and handling incidents calmly.

Attending high-profile clientele by successfully applying sales techniques and providing them satisfaction and qualitative knowledge of products and offering designs that fits best to their needs and budget. Interacting with elite clientele with different communication methods and offering them new products at best prices leading in increasing sales and achieving revenue targets.

Achievements:

• Analyzed market trends in industry to implement marketing and sales method to improve portability.
• Achieving Awards like, Employee of the month for 8 months consistently.
• Appreciation from customer in front of seniors and customer wanted me to attend them even at times I was busy with other customer they would rather wait for me.

Attending Customer and helping other colleagues in completing operations. Analyzed seniors methods and their ways of attending clients in order to increase my productivity, held weekly meetings with fellow colleagues to identify techniques to overcome sales obstacle.

Achievements:

• Promoted to Senior Sales Executive in just 12 months.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

Learning the organization methods and operations to carryout day to day business. Informed customers of promotions to increase sales productivity and volume. Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries. Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.

Achievements:

• Completed training in just 40 days which was of 3 months.
• Organized company files and created support system to decrease workload and increase productivity.
• Tracked, measured and reported on trends for sales team analysis and decision making.