KARTIK AGGARWAL
Business Specialst FR
2109 Rani Bagh, New Delhi
Summary
Extensive experience in conceiving & implementing strategies in Operations Management with focus and on leading efforts for delivering service oriented methodologies for organizational growth.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Business Specialist FR
Amazon
New Delhi
07.2019 - Current
- Conducted complex and deep dive investigations by using critical thinking to break down problems, evaluate solutions and make decisions.
- Identifying MO's, ATO, Fraud risk and Abuse in customers account.
- Contributed effective improvement ideas for SOP guidelines in calibration which made overall good impact on customers.
- Process improvement and automation idea and constantly working with team
- Prepared variety of different written communications, reports and documents.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Continuously conducting research, gathering information from multiple sources to deliver best results.
Education
B.A. FRENCH (Hons) - French Language And Literature
Department of GRS, University of Delhi
New Delhi 06.2016 - 05.2019
Bachelor of Commerce -
Indira Gandhi National Open University (IGNOU)
New Delhi 07.2016 - 05.2019
Skills
Fraudulent activities investigations
Analytical and decision-making skills
Microsoft Office
Communication
Career Highlights (Projects and Achievement)
- Connections Ambassador
- Successfully provided maximum SOP improvement ideas which results more onboarding of customers.
- Conducted sessions for EN resource to guide EU SOP guidelines.
- Headed blurb-edit project for FR marketplace.
Timeline
Business Specialist FR
Amazon
07.2019 - Current
Bachelor of Commerce -
Indira Gandhi National Open University (IGNOU)
07.2016 - 05.2019
B.A. FRENCH (Hons) - French Language And Literature
Department of GRS, University of Delhi
06.2016 - 05.2019