KARTIK CHAWDA

My role includes, but is not limited to, consulting potential clients as a Partnerships Specialist.

• As part of this role, I engage with Director+ prospects from a TAM ranging from upper Mid-Market to Enterprise accounts (Revenue $500M+).
• I act as a consultant with my clients, helping them streamline operations and reducing OpEx by adopting solutions that leverage Data Science, Data Engineering, Gen AI, and LLMs.
• Being the senior-most member in a team of 7, I've consistently outperformed with an average PVA of 140% MoM.
• As an SME, I've trained my team and new hires to become familiar with products and processes. This resulted in reducing the ramp-up time by 83%.
• I've also been preparing reports and presenting in WBRs and MBRs since the team's inception, besides tracking performance metrics of team members.

• Used a confident, friendly approach when interacting with clients, maintaining excellent relationships by being helpful and supportive
• Worked with customer service team on any client issues
• Negotiated contracts with prospects and clients
• Met and presented to prospects in offices settings and via Zoom/Google meet
• Monitored inbound sales pipeline using CRM systems

• Monitored the performance of sales team members and worked to increase team morale and motivation
• Collaborated with sales team members to identify growth opportunities in loyalty programmes
• Successfully managed a sales team of several people to meet and achieve sales goals of IT related services (Web designing, App designing etc)
• Increased sales by more than 30% over the course of my term
• Nurtured and developed existing leads

• Company Overview: Company dealt with Home spices
• Company dealt with Home spices
• Was field sales executive, client and vendor meet-ups
• Pitched for the product and made sales by getting an approximate quotation from them
• Followed up and made the delivery and seen that the payment is also done
• Company dealt with Home spices

• Worked as customer service associate for the US market through email and chat
• Solved the queries of the customers and provided resolutions through email
• Even provided refunds and replacements for the orders
• Order tracking and refund related queries - Resolution specialist

• Mortgage related documentation for the US clients
• Looked into the credit history of the clients and see the credit worthiness of the client
• Data segregation and compiling the documents received for further assessment