Kartik Kale
Navi Mumbai
Summary
A result-driven Learning & Development professional with a tested and proven track record in executing, monitoring, designing, and implementing specific training programs to enhance and improve employee performance, productivity, and organizational growth. An eye for detail and adept at assessing training needs, developing engaging content, and initiating innovative learning methodologies.
Overview
8
8
years of professional experience
Work History
Manager – Learning & Development
IndiaMART InterMESH Limited
Mumbai
04.2019 - Current
- Develop comprehensive training materials and implement engaging induction programs to onboard new employees effectively
- Empower team members with the necessary knowledge, practical skills, and motivation for proficient task execution
- Facilitate & utilize data analysis and collaborate closely with business managers, Area Managers, and Branch Managers to identify evolving training needs and development opportunities
- Execute the New Hire Training Program (NHT) to facilitate seamless integration of newly onboarded staff, guiding them through training needs assessment, certification processes, and performance evaluations & conduct monthly refresher training
- Conduct regular monthly refresher sessions focusing on enhancing field sales operations to ensure continuous improvement and adherence to best practices
- Lead and mentor a dynamic training team, offering personalized coaching and guidance to foster professional growth and development
- Develop, formulate and execute a strategic training vision, mission, and roadmap, aligning with organizational objectives and ensuring the fulfillment of partner and company needs both presently and in the future.
Manager – Client Servicing – Key Client Division
IndiaMART InterMESH Limited
Mumbai
04.2019 - 03.2022
- Engaging with owners of medium-sized enterprises to establish meaningful connections, coordinate meetings, and schedule appointments
- Executing strategic field sales initiatives encompassing contract renewals, upselling opportunities, and diligent client servicing
- Addressing client requirements effectively on the IndiaMART platform and mobile application, ensuring optimal service delivery
- Proactively identifying opportunities for upselling and enhancing client service offerings through tailored service package upgrades
- Driving service enhancements on the IndiaMART platform through innovative and dynamic approaches to meet evolving client needs.
Deputy Manager – Business Development
Inspired Control Systems
Pune
08.2018 - 04.2019
- Craft compelling content addressing CAHU and engine parameters, facilitating comprehensive understanding and knowledge dissemination
- Develop and monitor CAHU specifications meticulously, optimizing testing efficiency and accuracy
- Exercise precise monitoring and control over CAHU requirements from various vendors, ensuring seamless integration and performance
- Efficiently assemble and install test beds and CAHU to ensure seamless testing procedures.
Assistant Manager - Virtual Relationship Manager
HDFC Bank
Mumbai
11.2015 - 05.2018
- Conduct thorough market benchmarking studies to identify industry standards and study best practices within the banking sector
- Engage in client meetings to articulate the unique features and benefits of our policies, distinguishing our offerings from competitors
- Continuously analyze the competitive landscape to stay abreast of the latest products and market trends, informing our product development strategies
- Drive sales across all product segments including TPP, Assets, and Cards, ensuring comprehensive market coverage
- Achieve excellence in customer engagement, consistently meeting bank quality benchmarks during interactions with customers
- Ensure adherence to bank norms regarding processes and Turnaround Time (TAT), maintaining compliance standards across all operations
- Guarantee accurate and timely reporting of Management Information Systems (MIS), providing valuable insights for decision-making processes
- Utilize various platforms such as LMS, CBCI, Oracle, Oracle Flexcube, CMS, Finnone, and webERP for data interpretation, compilation, and analysis
- Develop comprehensive content addressing VRM-related data and program parameters, ensuring clarity and relevance for stakeholders.
Education
PGDM+MBA -
MIT Institute of Telecom Management, Pune
01.2016
B-Tech, Mechanical Engineering -
Symbiosis Institute of Technology, SIU, Pune
06-2014
(HSC) -
Shri Agrasen Vidhyalaya, Indore (MPBSE)
01.2009
Class Xth (SSC) -
Delhi Public School, Indore (CBSE)
01.2007
Google Data Analytics certification -
Coursera
Skills
- Proficiently meeting deadlines
- Maintaining impeccable punctuality
- Demonstrating sincerity
- Learning Management Systems
- Proactively taking initiative
- Consistently performing beyond expectations
- Displaying a readiness to travel
- Possessing a keen eye for detail
- Training delivery
- Organizational Development
- Training material development
- Course design
- Staff Training
- Instructional Design
Accomplishments
- Won various G.K. and business quiz competitions.
- NISM Certification (Mutual Funds), IRDA Certification (General Insurance & Life Insurance).
- Highest no. of customer appreciation via emails & phone calls – December 2017, Jan 2018 – March 2018.
- Highest sales & revenue targets achieved – May 2016 – July 2016, September 2016 – December 2016.
- Highest Revenue in West Zone – February & March 2022. – IndiaMart Intermesh Limited.
- Best Training Facilitator Award – May 2022, April 2023 & September 2023 & January 2024. Best performer of the month.
Contact No
+919665419964
Personal Information
- Passport Number: V6950479
- Date of Birth: 02/23/91
- Gender: Male
- Marital Status: Married
Pan No
BPTPK7099N
Correspondence Address
Flat no 303, Royal Arcade Society, sector 5, Sanpada, Navi Mumbai, 400705
References
- Amarpreet Ambadan, Vice President, HDFC Bank, 9833170492
- Vinson Das, Manager, HDFC Bank, 9892299001
- Craig Lewis, Manager, HDFC Bank, 9867227221
- Snehal Gidh, Manager, Reliance Jio, 8779863163
- Vijay Walunjkar, CEO, Inspired control systems, 7774035599/ 9970957327
- Hitesh Tolani, Manager, IndiaMart, 9001712112
Projects
Bharat Forge, Pune, 3 Months, 04/01/15, 06/30/15, Market Study and benchmark study of rear axle shafts in the commercial vehicle segment. Study of various suppliers & their components in technical and commercial aspects. Store management & procurement. Mahindra Two Wheelers, Pithampur, 2 Months, 06/01/12, 07/31/12 Volvo Eicher Commercial Vehicles, Pithampur, 2 Months, 06/01/11, 07/31/11
Disclaimer
I now declare that the information as mentioned earlier is correct up to my knowledge and I bear the responsibility for the correctness of the abovementioned particulars.
Languages
- English
- Hindi
- Marathi
- German
- Spanish
Timeline
Manager – Learning & Development
IndiaMART InterMESH Limited
04.2019 - Current
Manager – Client Servicing – Key Client Division
IndiaMART InterMESH Limited
04.2019 - 03.2022
Deputy Manager – Business Development
Inspired Control Systems
08.2018 - 04.2019
Assistant Manager - Virtual Relationship Manager
HDFC Bank
11.2015 - 05.2018
PGDM+MBA -
MIT Institute of Telecom Management, Pune
B-Tech, Mechanical Engineering -
Symbiosis Institute of Technology, SIU, Pune
(HSC) -
Shri Agrasen Vidhyalaya, Indore (MPBSE)
Class Xth (SSC) -
Delhi Public School, Indore (CBSE)
Google Data Analytics certification -
Coursera