Kartik Madan
Chandigarh
Summary
Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.
Overview
8
8
years of professional experience
Work History
Process Associate in Accounts Receivables
IDS Argus Healthcare Services Pvt. Ltd
Mohali
01.2020 - 11.2023
- Client(Doctors) dealing over the phone & email.
- Manage the collection log for every week.
- Settle payment arrangements for Patients.
- Process partial & complete payments along with accounts closure.
Training in Web Designing and On Job Traing
Cruise Coders Ent.
Mohali
01.2019 - 01.2020
- Determined consumer needs to provide products and services appealing to larger market.
- Organized client meetings to provide project updates.
- Set specific goals for projects to measure progress and evaluate end results.
- Oversaw quality control to identify inconsistencies and malfunctions.
Freelancer in Block Chain Marketing
RCM Business
Mohali
08.2016 - 12.2018
- Maintained positive working relationship with fellow staff and management.
- Analyzed company's expenditures and developed financial models.
- Monitored operations and reviewed records and metrics to understand company performance.
- Identified needs of customers promptly and efficiently.
Customer Care Executive
Competent Syn Pvt Ltd.
Mohali
06.2015 - 06.2016
- Kept customer and system account information accurate and current to support timely resolutions for concerns.
- Processed orders, returns, exchanges, and refunds efficiently according to company policies.
- Recorded details of all inquiries, complaints, and comments.
- Managed inbound and outbound customer service calls, ensuring high-quality support.
Education
Bachelor of Arts - Arts
Monad University
Pilkhuwa, Uttar Pradesh10-2015
High School Diploma -
Board of Secondary Education Madhya Bharat Gwalior
Gandi Road Gwalior04-2012
Skills
- Trend tracking
- Software knowledge
- Data entry
- Quality assurance
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Punjabi
Intermediate (B1)
B1
Affiliations
- Cooking
- Playing Snooker
- Gaming
Timeline
Process Associate in Accounts Receivables
IDS Argus Healthcare Services Pvt. Ltd
01.2020 - 11.2023
Training in Web Designing and On Job Traing
Cruise Coders Ent.
01.2019 - 01.2020
Freelancer in Block Chain Marketing
RCM Business
08.2016 - 12.2018
Customer Care Executive
Competent Syn Pvt Ltd.
06.2015 - 06.2016
Bachelor of Arts - Arts
Monad University
High School Diploma -
Board of Secondary Education Madhya Bharat Gwalior