Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Kartik Madan

Kartik Madan

Chandigarh

Summary

Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.

Overview

8
8
years of professional experience

Work History

Process Associate in Accounts Receivables

IDS Argus Healthcare Services Pvt. Ltd
Mohali
01.2020 - 11.2023
  • Client(Doctors) dealing over the phone & email.
  • Manage the collection log for every week.
  • Settle payment arrangements for Patients.
  • Process partial & complete payments along with accounts closure.

Training in Web Designing and On Job Traing

Cruise Coders Ent.
Mohali
01.2019 - 01.2020
  • Determined consumer needs to provide products and services appealing to larger market.
  • Organized client meetings to provide project updates.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Freelancer in Block Chain Marketing

RCM Business
Mohali
08.2016 - 12.2018
  • Maintained positive working relationship with fellow staff and management.
  • Analyzed company's expenditures and developed financial models.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Identified needs of customers promptly and efficiently.

Customer Care Executive

Competent Syn Pvt Ltd.
Mohali
06.2015 - 06.2016
  • Kept customer and system account information accurate and current to support timely resolutions for concerns.
  • Processed orders, returns, exchanges, and refunds efficiently according to company policies.
  • Recorded details of all inquiries, complaints, and comments.
  • Managed inbound and outbound customer service calls, ensuring high-quality support.

Education

Bachelor of Arts - Arts

Monad University
Pilkhuwa, Uttar Pradesh
10-2015

High School Diploma -

Board of Secondary Education Madhya Bharat Gwalior
Gandi Road Gwalior
04-2012

Skills

  • Trend tracking
  • Software knowledge
  • Data entry
  • Quality assurance

Languages

Hindi
First Language
English
Intermediate (B1)
B1
Punjabi
Intermediate (B1)
B1

Affiliations

  • Cooking
  • Playing Snooker
  • Gaming

Timeline

Process Associate in Accounts Receivables

IDS Argus Healthcare Services Pvt. Ltd
01.2020 - 11.2023

Training in Web Designing and On Job Traing

Cruise Coders Ent.
01.2019 - 01.2020

Freelancer in Block Chain Marketing

RCM Business
08.2016 - 12.2018

Customer Care Executive

Competent Syn Pvt Ltd.
06.2015 - 06.2016

Bachelor of Arts - Arts

Monad University

High School Diploma -

Board of Secondary Education Madhya Bharat Gwalior

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Kartik Madan