Kartik Pandey
Services
Noida
Summary
Working as an International Senior Sales Manager while handling a team of 40+ sales team members, including 1 assistant manager and 3 team leaders, an in-house Sales trainer, creating the training module and providing on the job sales training for the team, creating weekly and monthly sales report & analyzing the sales performance, Designing Incentive plans for team to boost sales and motivate members, Working with HR team in interviews for recruitment and visiting colleges for placement, Performing RCA for after sales escalations and focusing on student delight, Also designing PIP for the under performers and teaching them growth matrix.
Overview
10
10
years of professional experience
Work History
Senior Manager - LT Sales
University Living Accommodation Pvt Ltd.
03.2025 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Country Manager - UK & Ireland ( Founding Member )
University Living Accommodation Pvt. Ltd.
03.2024 - 03.2025
- Boosted team performance by 25% and recognized with ULTIMATE CAPTAIN award for exceptional leadership, resulting in a 15% increase in sales.
- Pioneered the company's expansion from 15 employees to over 300, catalyzing remarkable growth and positioning the business for long-term success.
- Full-time
Manager - Sales & Training
University Living Accommodation Pvt. Ltd.
01.2022 - 03.2024
- Foreign trip to the UK for meeting with accommodation clients face and face and interacting with different nationalities students to find out their living experience.
- Full-time
Assistant Manager - Sales & operations training
University Living Accommodation Pvt. Ltd.
11.2020 - 12.2021
- Completing the highest sales in the history of the company by closing 43 sales in a single given day. Process Training To All Trainees And New Employees, Preparing Presentations To Enhance The Team Knowledge, Identifying The Gaps And Keep The Team Motivation High, Product Training Of Long Term Sales Team, Sharing Of Different Case Studies On Closing Any Lead Successfully, Email And Content Training, Working Closely And Maintaining Healthy Relationship With Accommodation Providers, Working On Minimizing The Escalations, Working Closely With After Sales Team For Any VAS.
- Full-time
Team Lead-Inside Sales
University Living Accommodation Pvt. Ltd.
03.2020 - 10.2020
- Handling The Team And Providing All Required Knowledge, Assigning The Leads And Helping The Team In Conversions, Closely Monitoring And Preparing Growth Chart For Team Members, Performing RCA For Any Conflicts Among The Team And Maintaining A Healthy Competitive Environment Among Them, Auditing The Quality Of Process And CRM Maintained By Team, Making Strategies Weekly To Enhance The Sales, Generating Team Report To Keep The Check Of Performance, Solving All Escalation Of Team Members.
- Full-time
Senior Associate
University Living Accommodation Pvt. Ltd.
03.2019 - 02.2020
- Helping In Expansion Of Lead Pool, Strategizing About Increase Of Successful Conversions, Helping New Team Members In Knowing Of Process, Working In Organizing Offline Events, Closely Interacting With Accommodation Providers,End-To-End Solution To All International And Domestic Students.
- Full-time
Client Service Associate
University Living Accommodation Pvt. Ltd.
07.2018 - 02.2019
- Generating Leads From Offline Market, Handling UK And Indian Accommodation Queries, Interacting With International Students And Explaining to Them The Product And Services., End To End Booking Solutions To All Students., After Sales Solution To All Successful Closed Sale.
- Full-time
Sales Analyst
Quantified Media
06.2017 - 12.2017
- Cold Calling the Potential Customers, Selling Domestic Products, Maintaining High Conversions of Order Delivery, Problem Handling And Providing Solutions, Working Closely With Team Leaders To Generate Higher Revenue.
- Full-time
Merchendiser
S.K.Exports
07.2015 - 06.2016
- End-To-End Solution To Foreign Clients, Order Processing, Sampling, Costing, Inventory Check, Quality Check Of Final Product., Making Sure All FOB or CIF Deliveries Be On Time As Promised To Clients, Cross Product Selling.
- Full-time
Education
Master of Business Administration - Business
PSIT
Kanpur07.2015
BBA - Business
DAMS
Kanpur07.2011
Skills
- Adaptability
- Conflict Resolution
- Emotional Intelligence
- Interpersonal Skills
- Performance Management
- Problem-Solving
- Strategic Thinking
- Operations management
- Team leadership
Websites
AWARDS & SCHOLARSHIPS
- Ultimate Captain Award 04/2024
- Sirius Award 06/2019
- Performer of the Quarter Award 09/2024
Timeline
Senior Manager - LT Sales
University Living Accommodation Pvt Ltd.
03.2025 - Current
Country Manager - UK & Ireland ( Founding Member )
University Living Accommodation Pvt. Ltd.
03.2024 - 03.2025
Manager - Sales & Training
University Living Accommodation Pvt. Ltd.
01.2022 - 03.2024
Assistant Manager - Sales & operations training
University Living Accommodation Pvt. Ltd.
11.2020 - 12.2021
Team Lead-Inside Sales
University Living Accommodation Pvt. Ltd.
03.2020 - 10.2020
Senior Associate
University Living Accommodation Pvt. Ltd.
03.2019 - 02.2020
Client Service Associate
University Living Accommodation Pvt. Ltd.
07.2018 - 02.2019
Sales Analyst
Quantified Media
06.2017 - 12.2017
Merchendiser
S.K.Exports
07.2015 - 06.2016
Master of Business Administration - Business
PSIT
BBA - Business
DAMS