Network Engineer / NOC Specialist with 7+ years of experience in network monitoring, incident management, and troubleshooting across enterprise environments. Skilled in LAN/WAN, routing protocols (OSPF, BGP), and SLA-driven operations. Proven ability to resolve network issues, manage change requests, and ensure high availability of critical infrastructure.
Hi, I’m
KARTIK PANJI
Senior Network Engineer
Bengaluru
Summary
Overview
7
years of professional experience
1
Certification
Work History
HCLTech
Technical Specialist
10.2024 - Current
Job overview
- Manage and execute change requests ensuring compliance with SLA and operational standards.
- Perform network configuration, troubleshooting, and maintenance activities.
- Diagnose LAN issues including VLAN, routing, and interface errors.
- Troubleshoot WAN circuit issues by coordinating with ISPs and internal teams.
- Monitor network performance and respond to outages and alerts proactively.
- Conduct risk assessment, validation, and post-change verification.
- Maintain accurate documentation of incidents, changes, and resolutions.
Infosys
Senior Technology Analyst
06.2023 - 10.2024
Job overview
- Monitor and maintain enterprise network infrastructure using CA Spectrum.
- Ensure uptime of critical internet and edge network links.
- Troubleshoot WAN/MAN circuit issues and coordinate with ISPs for RCA/RFO.
- Collaborate with vendors (Cisco, Fortinet, Citrix) for issue resolution.
- Handle RMA lifecycle including fault diagnosis and hardware replacement.
- Execute device replacements including routers, switches, and SFP modules.
- Troubleshoot routing issues including BGP session drops and OSPF state changes.
- Plan, schedule, and implement changes via ServiceNow (SNOW).
AT&T
Staff Associate
03.2020 - 10.2020
Job overview
- Troubleshoot major network outages and customer-reported issues.
- Validate circuits using out-of-band methods (POTS/FAX).
- Diagnose LAN/WAN/VPN/MPLS and hardware-related issues.
- Monitor and respond to alerts on L2/L3 devices.
- Analyze routing protocols (BGP, OSPF) and escalate when required.
- Coordinate with ISPs and field teams for issue resolution.
- Investigate packet drops and speed-related circuit issues.
- Manage proactive and reactive incident tickets.
Microland
Senior Engineer
01.2019 - 01.2020
Job overview
- Monitor and administer network devices using CA Spectrum.
- Coordinate with ISPs (Verizon, Orange, Singtel) for outage resolution.
- Manage incident and change tickets in ITSM tools.
- Troubleshoot HPE ProLiant server hardware issues.
- Use Cisco Prime for WLC and access point management.
- Diagnose network and infrastructure issues across client environments.
- Perform log analysis and identify root cause of incidents.
Tech Mahindra
Associate Analyst
06.2017 - 12.2018
Job overview
- Act as SPOC for IT issues via calls, chats, and ticketing systems.
- Record, track, and update incidents in ITSM tools.
- Monitor alerts and escalate to resolver groups.
- Ensure timely communication and resolution of incidents.
- Track incident lifecycle and ensure proper closure.
- Send communication updates during outages and planned events.
Airtel
Network Field Engineer
10.2016 - 04.2017
Job overview
- Install and configure LAN/WAN/WLAN networks.
- Troubleshoot leased line and broadband connectivity issues.
- Configure routers, modems, and IP settings.
- Coordinate with NOC and ISP teams for issue resolution.
- Diagnose and resolve customer network issues efficiently.
- Support field-level network infrastructure activities.
Education
B.V.B College of Engineering & TechnologyHubli
B.E. from Electronics & Telecommunication
01.2015
University Overview
GPA: 6.5/10
Vidyaniketan PU Science College
PUC
01.2011
University Overview
Percentage: 78%
St. Mary's High School
SSLC
01.2009
University Overview
Percentage: 81.44%
Skills
- Networking: LAN, WAN, VLAN, MPLS, ISP
- Protocols: OSPF, BGP, HSRP, VRRP, STP, SNMP
- Tools: Cisco Prime, CA Spectrum, ETMS
- Services: DNS, DHCP
- Operations: NOC Monitoring, Incident Management, Change Management, RMA
- Hardware: Routers, Switches, Firewalls
Certification
CCNA (Routing & Switching), Cisco
Languages
English
Upper Intermediate
B2
Kannada
Upper Intermediate
B2
Hindi
Upper Intermediate
B2
Telugu
Intermediate
B1
Websites, Portfolios and Profiles
Websites, Portfolios and Profiles
linkedin.com/in/kartik-panji-b24621b0Timeline
Technical Specialist
HCLTech
10.2024 - Current
Senior Technology Analyst
Infosys
06.2023 - 10.2024
Staff Associate
AT&T
03.2020 - 10.2020
Senior Engineer
Microland
01.2019 - 01.2020
Associate Analyst
Tech Mahindra
06.2017 - 12.2018
Network Field Engineer
Airtel
10.2016 - 04.2017
B.V.B College of Engineering & Technology
B.E. from Electronics & Telecommunication
Vidyaniketan PU Science College
PUC
St. Mary's High School
SSLC