KARTIK PATEL
Pharmacy Assistant
Prince Albert
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Pharmacy Quality Manager
Baxter Pharmaceuticals India Pvt. Ltd.
Ahmedabad
09.2017 - 08.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
Master of Pharmacy - Quality Assuarance
Gujarat Technological University
Ahmedabad 08.2012 - 05.2014
Bachelor of Pharmacy - Pharmacy
Sigma Institute of Pharmacy
Vadodara 08.2004 - 05.2008
H.S.C - Science
Mangaldeep Vidhyalay
Ahmedabad 06.2003 - 05.2004
S.S.C. -
Gita Higher Secondary School
Ahmedabad 06.2001 - 05.2002
Skills
Operational improvements
Quality processes
Problem-solving abilities
Statistical analysis skills
Financial Management
Complaint resolution
Sales expertise
Customer assistance
Order taking
Timeline
Pharmacy Quality Manager
Baxter Pharmaceuticals India Pvt. Ltd.
09.2017 - 08.2023
Master of Pharmacy - Quality Assuarance
Gujarat Technological University
08.2012 - 05.2014
Bachelor of Pharmacy - Pharmacy
Sigma Institute of Pharmacy
08.2004 - 05.2008
H.S.C - Science
Mangaldeep Vidhyalay
06.2003 - 05.2004
S.S.C. -
Gita Higher Secondary School
06.2001 - 05.2002