Kartik Sharma
Indore
Summary
Dynamic BPO professional with proven expertise at shree Malhar E-panjiyan & Stamping, excelling in customer service and sales. Adept at resolving complex issues through analytical problem-solving and effective communication, consistently enhancing client satisfaction. Proficient in navigating various computer systems to streamline operations and improve service delivery.
Overview
1
1
year of professional experience
Work History
BPO
Shree Malhar E-panjiyan & Stamping
Harda
01.2022 - 01.2023
- Possess experience in the BPO industry, managing customer service and sales inquiries for multiple clients.
- Expertly manage high call volumes while delivering exceptional customer service
- I am also proficient in using various computer systems and software to efficiently handle tasks and resolve issues.
- Resolved customer complaints through effective communication and problem-solving skills.
Education
Bachelor of commerce 7.5 - Commerce
HDC Harda,{B.U. University}
Harda, Madhya Pradesh, India05-2024
Skills
- Collaboration skills
- Effective communication
- Leadership abilities
- Analytical problem-solving
- Customer service
- Computer system navigation
Personal Information
- Nationality: INDIAN
- Place of birth: Harda, Madhya Pradesh
LANGUAGES
Hindi
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- Trophy in the painting competition (school level)
- Medals and certificates in the judo competition at the division level
- Certificate in kabaddi (sports) at the school level
Timeline
BPO
Shree Malhar E-panjiyan & Stamping
01.2022 - 01.2023
Bachelor of commerce 7.5 - Commerce
HDC Harda,{B.U. University}