Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kartik Solanki

Kartik Solanki

Vadodara

Summary

Primary objective is to ensure prompt and courteous service to the customers and make them feel special and important. I can fulfill this by seeing to it that every customer's needs and requests are attended. I will also introduce practical. Moreover, I will see to it that the surrounding is clean and that proper hygiene and sanitation is observed at all times in compliance to governmental rules and regulations.

Overview

5
5
years of professional experience

Work History

Experience Centre Executive (Store Manager)

Livspace
11.2022 - Current
  • Adept at managing administrative activities involving purchase of equipments, maintenance of procurement, housekeeping, safety, security, employee induction etc.
  • Customer feedback capturing and communication.(GR)
  • Managing visual merchandise of store and ensure looks are refreshed periodically.
  • Store is presentable and well maintained at all times.
  • Setting and managing the daily schedules and calendars of company executive
  • Negotiating with vendors
  • Order necessary office supplies
  • Managing corporate stock rooms and/or libraries
  • Raise request/ allocate designers to all visitors.
  • Running and monitoring processes for liquidation. Data Management: Running and monitoring processes for Data Collection on footfalls/walk-ins.
  • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.
  • Participating in the various promotional activities in order to increase the footfall of the customers in Experience
  • Inspected facilities and resources for compliance and quality

Guest Service Associate

LE MERIDIEN DUBAI HOTEL AND CONFERENCES CENTRE
07.2019 - 10.2022
  • Taking orders from customers Answering questions about menu items, food sensitivities and food substitutions.
  • Giving customers suggestions for food and drinks and telling them about any special menu items.
  • Serving nonalcoholic beverages and delivering food and alcoholic beverages to customers
  • Communicating with customers to ensure satisfaction and resolve any complaints Processing customer payments.
  • Provided excellent customer service by anticipating and responding to guest needs.

Management Trainee

LE MERIDIEN DUBAI HOTEL AND CONFERENCES CENTRE
11.2018 - 05.2019
  • Work in close association with Sales, HR, F&B, and Kitchen departments in a hotel in their daily routine operations.
  • Received hands-on experience in sales, marketing and account management operations.

Education

Certificate of Higher Education - SSC

SHIVAM VIDHYALAYA
Vadodara, GJ

Certificate of Higher Education - Higher Secondary (Science )

SARDAR VALLABH VIDHYALAYA
Vadodara, GJ

Bachelor of Science - Food Technology And Processing (on Going)

Parul University
Vadodara, Gujarat

Diploma of Higher Education - BSS DIPLOMA HOTEL MANAGEMENT AND CATERING SCIENCE

DIMS INSTITUTE OF HOTEL MANAGEMENT
Ahmedabad, GJ
2018

Skills

  • Team leadership
  • Regulatory standards
  • Operations management
  • Sales expertise
  • Problem Solving Skills
  • Customer Relations
  • Problem Solving Skills
  • Front Desk Management
  • Hospitality Service
  • Office Management
  • Credit and Cash Payments
  • Safety and Security Procedures

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)

Timeline

Experience Centre Executive (Store Manager)

Livspace
11.2022 - Current

Guest Service Associate

LE MERIDIEN DUBAI HOTEL AND CONFERENCES CENTRE
07.2019 - 10.2022

Management Trainee

LE MERIDIEN DUBAI HOTEL AND CONFERENCES CENTRE
11.2018 - 05.2019

Certificate of Higher Education - SSC

SHIVAM VIDHYALAYA

Certificate of Higher Education - Higher Secondary (Science )

SARDAR VALLABH VIDHYALAYA

Bachelor of Science - Food Technology And Processing (on Going)

Parul University

Diploma of Higher Education - BSS DIPLOMA HOTEL MANAGEMENT AND CATERING SCIENCE

DIMS INSTITUTE OF HOTEL MANAGEMENT

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