Kartik Somaiya

• Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
• Educated customers on bank policies and procedures.
• Developed and implemented a customer relationship management (CRM) system that improved customer service efficiency.
• Performed cash handling duties and reconciled daily cash transactions
• Developed and maintained cash flow projections and monitored cash flow on a daily basis.
• Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.

• Managed accounts receivable and payable and reconciled bank statements.
• Handled accounts payable and accounts receivable, resulting in improved cash flow and reduced overdue payments
• Accounting/journal entries in tally ERP Payment through NEFT/RTGS/IMPS
• Prepared and reviewed journal entries, ensuring accuracy and completeness of information

Bath fitings department

• I have worked in back-end team of Asian paints commercial.
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.
• Understood and followed oral and written directions.