Kartik Suthar
Ahmedabad,GJ
Summary
- To have a growth oriented and challenging career, where I can contribute my knowledge and skills to the organization and enhance my experience through continuous learning and teamwork.
- Inclusive individual with dynamic presentation and facilitation skills. Offers planning and stakeholder management expertise. Builds rapport with diverse groups and participants.
- Engaging public speaker with background in adult learning and training. Plans and delivers informative sessions to tackle skills and knowledge gaps. Empathetic and energetic communicator with solution-oriented mindset.
Overview
10
10
years of professional experience
1
1
Certification
Work History
EV Relationship Manager
Mahindra Integrated Business Solutions
04.2025 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Strengthened client relationships by actively listening to their needs and providing tailored solutions.
Technical Trainer
Pragati Vehicles LLP.
07.2024 - 03.2025
- Facilitating classroom instruction on automotive technologies and their functionalities.
- Facilitating Practical Sessions for better understanding of the candidates.
- Optimized learning experiences by incorporating a variety of multimedia tools, including video tutorials and interactive simulations.
- Partnered with HR teams to align technical training initiatives with overall talent management strategies.
- Handled courseware using online learning management system tool.
- Cultivated customized curriculum and course content to address organizational technology training mandates.
- Stayed up-to-date with industry trends, attending conferences and webinars to ensure relevant information was incorporated into training materials.
Production Engineer
Sahjanand Valves PVT. LTD.
07.2022 - 07.2024
- Prepared detailed reports on production performance, highlighting successes and areas for action.
- Regularly planned and organised maintenance of machinery and equipment.
- Organised production timetables to maximise efficiency and minimise loss of production time.
Senior Service Advisor
Navjivan Motors PVT. LTD.
07.2020 - 07.2022
- Communicated well with workshop, parts and valeting teams to maintain smooth servicing operations.
- Built exceptional customer satisfaction by delivering friendly service.
- Delivered exceptional customer service, managing queries and concerns with professionalism and patience.
- Contributed to business growth by confirming that customers were satisfied with service and quality.
- Prepared detailed estimates for repairs and services, obtaining customer approval prior to commencing work.
- Advised customers on maintenance schedules and recommended services for vehicle longevity.
- Achieved a career-long track record of keeping complaints ratio under 10%.
- Maintained labor and parts targets efficiently.
Inhouse Technical Trainer
Kataria Automobiles PVT. LTD.
02.2018 - 07.2020
- Facilitating classroom instruction on automotive technologies and their functionalities.
- Facilitating Practical Sessions for better understanding of the candidates.
- Optimized learning experiences by incorporating a variety of multimedia tools, including video tutorials and interactive simulations.
- Partnered with HR teams to align technical training initiatives with overall talent management strategies.
- Handled courseware using online learning management system tool.
Service Advisor
Kataria Automobiles PVT. LTD.
11.2015 - 02.2018
- Explained amount for expected services and provided detailed answers to customer questions.
- Provided accurate quotes and price information to inform customer decision-making.
- Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
Education
B.TECH - Automobile Engineering
C.G.Patel Institute of Technology
Surat, Gujarat08.2015
PG DIPLOMA - QA/QC, OIL & GAS PIPING AND NDT
SMEC Labs
Mumbai, Maharashtra03.2019
H.S.C -
Shree Saraswati Vidhyalaya
06.2011
S.S.C -
Shree Saraswati Vidhyalaya
06.2009
Skills
- Confident communicator
- Leadership and motivation
- Effective listening
- Coaching and mentoring
- Presentations and demonstrations
- Training and Development
- Self-Motivated
- Positive attitude cultivation
- Decision Making Skill
- Team work Capabilities
- Productive And Logical Thinking
- Basic Computer Skill
- Proficiency in using MS Office
- Honesty And Integrity
Accomplishments
- Awarded January 2025 "Sales Coach Of The Mounth" recognition for outstanding performance.
- Passed MARUTI SUZUKI trainings such as Basic training, Advanced training, Soft skills training courses and Special diagnostic.
- Passed Service advisor Level -1 from TATA MOTORS.
- Participated in various competitions at school level.
- Attended workshop on 'Application of Nanotechnology in Science and Technology' held at C.G.Patel Institute of Technology in 2015.
- Attended vehicle overhauling seminar and training program of Prigma Edutech Services held at C.G.Patel Institute of Technology in 2015. [ISO Certified]
- Participated in SAE Ebaja 2015.
Languages
Gujarati
Proficient
C2
Hindi
Proficient
C2
English
Proficient
C2
Certification
- Certified with "SUV Expert" Trainer from TATA MOTORS.
Personal Information
- Date of birth: 02/12/93
- AGE: 31
- Nationality: Indian
- Marital status: Married
Hobbies and interests
- Cricket
- Swimming
- Cycling
- Exercise
Timeline
EV Relationship Manager
Mahindra Integrated Business Solutions
04.2025 - Current
Technical Trainer
Pragati Vehicles LLP.
07.2024 - 03.2025
Production Engineer
Sahjanand Valves PVT. LTD.
07.2022 - 07.2024
Senior Service Advisor
Navjivan Motors PVT. LTD.
07.2020 - 07.2022
Inhouse Technical Trainer
Kataria Automobiles PVT. LTD.
02.2018 - 07.2020
Service Advisor
Kataria Automobiles PVT. LTD.
11.2015 - 02.2018
PG DIPLOMA - QA/QC, OIL & GAS PIPING AND NDT
SMEC Labs
H.S.C -
Shree Saraswati Vidhyalaya
S.S.C -
Shree Saraswati Vidhyalaya
B.TECH - Automobile Engineering
C.G.Patel Institute of Technology
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