KARTIK BINDAL
Jaipur
Summary
- 10x Salesforce Certified Lead with 6.5+ years delivering end-to-end Service Cloud & Financial Services Cloud solutions for enterprise clients
- Proven leadership in solution architecture, client workshops, code reviews, release management, and stakeholder alignment
- Strong hands-on expertise in LWC, Aura, Apex (classes, triggers, tests), Visualforce, and JavaScript, building scalable and maintainable solutions
- Results-driven consultant skilled in Salesforce customization, integrations, and process automation, driving efficiency, productivity, and customer satisfaction
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Salesforce Consultant
Atrium Insights LLP
Jaipur
01.2024 - Current
5Lead and mentor a team of 4 across requirements, solution design, implementation and deployment.
- Build LWC/Apex solutions, implement complex business logic and user-friendly UIs; perform detailed code reviews.
- Deliver REST API integrations and design data models for new/customized processes; drive client workshops as engagement lead.
Senior Salesforce Developer Success Engineer
Salesforce.com
Hyderabad
05.2021 - 01.2024
- Managed deployments/config across multiple sandboxes; supported releases and environment management.
- Resolved critical engagement issues; owned customer communication and delivery coordination.
- Delivered Digital Engagement expertise: Omni-Channel, Live Agent, Messaging, WhatsApp/Facebook; deployed Service Cloud Voice.
Salesforce Developer
Kloudrac Softwares Pvt. Ltd.
Noida
06.2019 - 05.2021
- Built automation using Flows/Workflow Rules, Process Builder, Apex, Validation Rules, custom objects and record types.
- Managed deployments across sandboxes; improved reliability of Omni-Channel and messaging experiences.
- Implemented and demonstrated an end-to-end real-time SAP to Salesforce integration.
Education
B.Tech - Computer Science & Engineering
Harcourt Butler Technical University
KanpurXII -
S.D. Public School
MuzaffarnagarX -
Holy Angels Convent School
MuzaffarnagarSkills
- Salesforce: LWC/Aura
- Apex
- Triggers
- Test Classes
- Visualforce
- SOQL/SOSL
- Security & Sharing
- Service Cloud
- Financial Services Cloud
- Omni-Channel
- Live Agent
- Messaging (In-App & Web)
- Service Cloud Voice
- Digital Engagement
- Automation/Config
- Flows
- Workflow Rules
- Process Builder
- Validation Rules
- Formula Fields
- Record Types
- Integrations
- REST APIs
- Real-time SAP to Salesforce integration (design & implementation)
Certification
10x Salesforce Certified (including Administrator, Platform Developer I, Platform App Builder, Service Cloud Consultant, JavaScript Developer I, Sharing and Visibility Architect, Salesforce Associate, AI Associate and AI Specialist)
Personal Information
Title: Salesforce Lead Consultant
Timeline
Lead Salesforce Consultant
Atrium Insights LLP
01.2024 - Current
Senior Salesforce Developer Success Engineer
Salesforce.com
05.2021 - 01.2024
Salesforce Developer
Kloudrac Softwares Pvt. Ltd.
06.2019 - 05.2021
B.Tech - Computer Science & Engineering
Harcourt Butler Technical University
XII -
S.D. Public School
X -
Holy Angels Convent School