Summary
Overview
Work History
Education
Skills
Languages
Interests
Declaration
Timeline
Generic
Kartike Saini

Kartike Saini

Delhi

Summary

Seeking a position and environment to utilize my skills and abilities in the industry that offers professional growth while being resourceful, innovative, and flexible.

Overview

6
6
years of professional experience

Work History

Corporate Account Manager

TATA AIA Life insurance company
07.2022 - 08.2024

Was managing Vasant Vihar Branch with over achieved targets

  • Met performance metrics, revenue growth, customer retention and new customer acquisition.
  • Analyzed customer data to identify trends, opportunities, and risks.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Monitored competitor activities and provided feedback.
  • Ensured appropriate follow-up was conducted after each sales call or meeting with a client.

Corporate Account Manager

Kotak Life Insurance Co. Ltd.
08.2021 - 07.2022
  • Enhanced client satisfaction and retention by managing relationships effectively.
  • Conducted market trend analyses to pinpoint growth opportunities in accounts.
  • Kept abreast of industry regulations to ensure compliance standards were met.
  • Directed a large branch in Defence Colony, focusing on excellence.

Relationship Associate

Max Life insurance Ltd.(Banca Axis Bank Retail branch banking)
08.2020 - 08.2021
  • Cultivated strong client relationships to build trust and loyalty.
  • Streamlined documentation processes for new policy applications and renewals.
  • Resolved client inquiries promptly, ensuring satisfaction with support solutions.
  • Managed operations across two branches simultaneously, optimizing resource allocation.

Customer Service Officer

Muthoot Fincorp Ltd.
11.2019 - 08.2020
  • Addressed customer inquiries related to financial products and services effectively.
  • Kept precise records of all customer interactions and transactions.
  • Educated new staff on optimal customer service techniques and system navigation.

Managing Member of Start-Up

Hara Drinkfree Advertising Pvt Ltd
09.2024 - 09.2025
  • Supervised daily operations while strategizing for start-up initiatives.
  • Administered financial budgets and forecasts to maintain business sustainability.
  • Formed partnerships with local enterprises to expand market footprint.
  • Guided cross-functional teams in the successful execution of promotional campaigns.
  • Built strong relationships with key stakeholders, including potential investors and partners.
  • Coordinated with external consultants for expert insights when necessary.
  • Recruited, trained, and led a team of professionals to achieve operational objectives.

Education

SSC -

Guru Harkrishan Public School
India Gate

HSC -

Guru Harkrishan Public School
India Gate

B.Com -

Delhi University
South Campus

Digital Marketing & E-Commerce -

GNIIT
South Extension

Skills

  • Motivated professional
  • Analytical thinking
  • Results-driven approach
  • Decision-making and prioritization
  • Client relationship management
  • Teamwork and cooperation
  • Customer support services
  • Issue resolution

Languages

  • English, Hindi, Punjabi
  • Interests

    Working Out 

    Listening to Music

    Declaration

    I hereby declare that the above information's are true to the best of my knowledge 

                                                                                                           (Kartike Saini)

    Timeline

    Managing Member of Start-Up

    Hara Drinkfree Advertising Pvt Ltd
    09.2024 - 09.2025

    Corporate Account Manager

    TATA AIA Life insurance company
    07.2022 - 08.2024

    Corporate Account Manager

    Kotak Life Insurance Co. Ltd.
    08.2021 - 07.2022

    Relationship Associate

    Max Life insurance Ltd.(Banca Axis Bank Retail branch banking)
    08.2020 - 08.2021

    Customer Service Officer

    Muthoot Fincorp Ltd.
    11.2019 - 08.2020

    SSC -

    Guru Harkrishan Public School

    HSC -

    Guru Harkrishan Public School

    B.Com -

    Delhi University

    Digital Marketing & E-Commerce -

    GNIIT
    Kartike Saini