Karuna
Delhi
Summary
Efficient Administrator with strong IT and data management skills. Manages high-volume workloads through effective multitasking and prioritisation. Drives process improvements to enhance business operations and performance. Provides reliable support by coordinating communications, records, and schedules while maintaining organised systems to ensure smooth daily operations.
Overview
1
1
Language
8
8
years of professional experience
Work History
Assistant Administrator
Goyal Brothers Prakashan
Noida
04.2022 - Current
- Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
- Maintained impeccable office organisation to support efficiency, professionalism and performance objectives.
- Administered employee attendance records and processed leave applications to support human resources management.
- Delivered high-quality customer service by addressing client enquiries, resolving issues, and maintaining satisfaction levels.
- Communicated clearly and concisely with customers, maintaining a positive and professional telephone manner throughout.
- Assisted in project management activities, including planning, execution, and monitoring, to meet objectives and deadlines.
- Helped staff with special projects by setting up schedules and organising resources.
- Organised and archived company documents, both physical and digital, ensuring confidentiality and data protection compliance.
- Prepared and processed wills, deeds and legal briefs.
Marine HR
Synergy
New Delhi, India
01.2019 - 03.2022
- Prepared comprehensive written communications, documents and reports to support stakeholder decision-making.
- Identified issues, analysed information, and provided targeted solutions to enhance operational efficiency.
- Achieved project deadlines through effective time management. using excellent planning and coordination skills.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
Education
Bachelor of Arts - Economics
Delhi University
New Delhi, IN-DL01-2007
Skills
- Office administration
- Records management
- Microsoft Excel
- Microsoft Office
- Schedule coordination
- Administration support
- Customer Service
- Client communication
- Customer relations
- Time-management
- Email handling
- Active listening
- Creative thinking
- Professional demeanour
Languages
English
Upper Intermediate
B2
Timeline
Assistant Administrator
Goyal Brothers Prakashan
04.2022 - Current
Marine HR
Synergy
01.2019 - 03.2022
Bachelor of Arts - Economics
Delhi University