Karuna Chakalaparam Raman

• Developed and implemented RPA solutions to improve operational efficiency on the projects I worked on.
• Developing the code and progressing it before the timeline while accepting complete standards.
• Worked with clients for development and supporting the BAU parallelly.
• Designed, developed, and deployed RPA solutions using Blue Prism to automate repetitive business processes, improving efficiency.
• Improved and corrected existing software and system applications.
• Integrated object-oriented design and development techniques into projects to support usability goals.
• Analyzed code and corrected errors to optimize output.
• Trained end-users and technical staff on managing and troubleshooting RPA bots, increasing user adoption.
• Collaborated with stakeholders to define requirements and develop effective solutions.

Projects worked (Blue Prism):

• Zurich (included in BAU and UiPath training).
• CVS Health (included in development and BAU).
• Currently working for Client (Development) and parallelly supporting BAU for another process in same project.

• A well organized and detail-oriented professional with 1.7 years of experience in Robotic Process Automation (RPA - Blue Prism).
• Analyzing the process and design the Robotic Automation Solution as per the Standard.
• Developed new processes/tasks/objects using core principles that are efficient, well structured, maintainable and easy to understand.
• Developing the process (from scratch) on the basis of business flow in an efficient way.
• Designed and configured the RPA Blue Prism infrastructure for development, test and live environments, which comprises Interactive clients, Resource PCs, Application servers and Database servers.
• Automated Web applications, Windows based applications and Mainframes Applications.
• Review of the failure & exception cases and fix the bug at immediate manner.
• Optimizing the code such that final process is bug free and takes less time to run completely.
• Post Production, supporting the client with change requests and fixing.
• Preparing the Technical Design Document about the process solution along with the manual about it.

Project 1: ID Update

Department - ARC (Al Rajhi Capital)

Description:

• Updating customer’s iqama ID by updating expiry date.
• Verifying the bank account of the customer and validating the details before updating.
• Verifying the customer documents and applications and provide the result to approve or reject the request.

Responsibilities:

• Involved in process walk through and feasibility checking
• Provided the estimation for Development and testing of process
• Developing application logic and run the flow of application
• Perform unit tests and fix bugs

Sub Processes:

• POS Registration
• TMS Registration (POS Registration D2 Enhancement)
• SWIFT Message Handing

Project 2: Watani Buyout Transfer NOC

Department - Business Operations

Description:

• Validating the NOC document provided by the customer from other bank and transferring the approved amount to internal account for further procedure.

Responsibilities:

• Initiated the process by analyzing the scope of blue prism in this process.
• Prepared the Process definition document to captures the flow of a business process to be developed.
• Developed application logic and run the flow of application.
• Participate in testing process through unit testing and bug fixes.

Sub Processes:

• Trade Operations
• Car Repossession

Monitored Processes (BAU):

• Amend Installments
• Early Settlements
• Enable CC (Credit Card) and DC (Debit Card)
• Raise a Claim

• Identifying manpower requirements, taking them up to the HR Head for approval.
• Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process.
• Creating and managing schedules, meetings, interviews, and other HR activities.
• Reviewing CVs, shortlisting candidates and assisting in the recruitment process