Karun Alex Ummacheril

• Interfacing with Recruitment Agencies for hiring employees and allocating them to different departments/ projects as per project or organisational requirements of company
• Handling responsibilities in areas of Employee/ Labour Maintenance, Compensation Management, Competency Management, Performance Management, Leave Management, Fleet Management, Visa Administration and Accommodation Management
• Maintaining coordination with PRO, IT & Accounts Departments, different levels of Site Managers as well as Project Secretaries
• Reviewing salary recommendations and administering repatriation processes.

(Played a key role in the establishment of sub-department of HR, Labour Department that helped ASGC to acquire the recognition of being one amongst the few companies in UAE to have this department.

· Increased labour productivity and reduced absenteeism percentage from 15% to below 2%)

• Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
• Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
• Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
• Mentored junior advisors, sharing knowledge, expertise, and best practices to enhance team performance.
• Managed risk effectively through careful analysis of clients'' needs and portfolio diversification strategies.
• Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle post retirement.

• Heading a team of 10 Wire Transfer Officers and supervising wire transfer activity including incoming or outgoing domestic and international wire transfers
• Managing completion of necessary accounting documents for all transfers and ensuring compliance with federal, state, and local regulations
• Driving the metrics of team members, supervising & allocating daily tasks and ensuring timely completion of project/department milestones/goals while ensuring adherence to approved budgets
• Assessing risks and devising risk mitigation strategies; supervising the risk of releasing unauthorized transactions by following strict guidelines
• Generating monthly performance reports, dashboards and sending updates on process performance to management
• Scrutinizing existing organizational processes and working towards improving quality, productivity & efficiency
• Planning operational activities related to business - forecasting of volumes, FTE availability vs
• Gaps, productivity requirement etc., for seamless service delivery
• Executing review unit wise SLA compliance on critical parameters such as accuracy, timeliness, Nostro Ageing items, general ledger / suspense open items and operational losses
• Liaising with client on a regular basis and address issues /open action items and other client requirements
• Prepared the Business Requirement Document (BRD), Test Cases and tested all the functionalities of MTS application related to the process
• Managed day-to-day operational risk management activities such as risk and controls assessments, incident capture and analysis, and scenario analysis and planning
• Introduced maker and checker control (manual) in process activities where there is no systemic control.

• Spearheading day to day operations in the branch and maintaining profitability of business
• Rendering timely & quality service to customers
• Formulating & effectuating operational strategies, with the aim of driving profitability in the branch, achievement of targets and attaining high efficiency levels
• Handling the preparation of reports; submitting to Operations Manager
• Preparing expense budget, implementing budgetary controls and ensuring all expenses are curtailed as per budgetary norms
• Reviewing daily activity reports and evaluating branch performance vis-à-vis branch targets
• Implementing and complying with all safety & control measures pertaining to business.