KASETTY Mahesh
Summary
Dynamic shift manager at KFC with a proven track record in operational management and team training. Enhanced customer satisfaction through effective complaint resolution and streamlined workflows. Skilled in inventory management and performance tracking, fostering a collaborative environment that drives team success and aligns with business objectives.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
KFC
Shift manager
Kadapa
08.2023 - 06.2026
- Supervised daily operations, ensuring adherence to quality standards and enhancing overall customer satisfaction through efficient service.
- Trained and mentored new team members, fostering a collaborative work environment and improving team performance.
- Managed inventory levels, accurately tracking supplies to optimize stock availability and reduce waste.
- Developed and implemented operational procedures, resulting in streamlined workflows and improved service speed during peak hours.
- Conducted regular team meetings to communicate objectives, enhancing team engagement and aligning efforts with business goals.
- Assisted in scheduling shifts, balancing staff availability with operational needs to ensure optimal coverage and performance.
- Resolved customer complaints effectively, reinforcing brand loyalty and contributing to a positive dining experience.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Mechanic
Mechanical
Kadapa
03.2022 - 12.2022
- Conducted routine maintenance on vehicles, enhancing safety and minimizing downtime for clients.
- Collaborated with team members to troubleshoot complex mechanical problems, improving overall service efficiency.
Education
SV.Degree College Kadapa
Kadapa , IndiaSkills
- Operational management
- Team training
- Inventory management
- Quality assurance
- Customer complaint resolution
- Shift scheduling
- Staff mentorship
- Supply chain management
- Customer satisfaction
- Performance tracking
- Communication skills
- Customer service
- Time management
Timeline
KFC
Shift manager
08.2023 - 06.2026
Mechanic
Mechanical
03.2022 - 12.2022
SV.Degree College Kadapa