Kasey Polk
Ragsdale
Summary
Focused and dedicated Family Advocate II. Driven to create strong peer rapport and navigate challenging situations. Motivated with a proven history of compassionate care and dedication to the job. Meticulous and compassionate prioritization with demonstrated success in decision-making while under pressure. Focused and attentive to detail, operating effectively in dynamic environments. Flexible hard worker ready to learn and contribute to team success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Student Nurse Intern
Good Samaritan Hospital
01.2025 - Current
- Developed strong communication skills through frequent interaction with patients, families, physicians, nurses, and other healthcare professionals involved in the care process.
- Administered medications under supervision, ensuring accurate dosage and timely delivery for optimal results.
- Provided emotional support to patients and their families during difficult times, fostering a positive environment conducive to healing.
- Supported the nursing staff by efficiently completing administrative tasks such as updating patient records and charting vital signs.
- Monitored medications, noted side effects, and reported issues to senior staff.
- Built rapport with patients and members of patients' support systems.
Family Advocate
Indiana Donor Network
04.2023 - Current
- Empowered families by providing them with tools and information needed to make informed decisions about their loved ones end of life.
- Identified family needs to support them through end of life conversations
- Built trusting relationships with families through active listening, empathy, and cultural sensitivity during donation conversations.
- Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
- Managed heavy workload while using well-developed time management, organizational, and task prioritization skills.
- Responded to referrals while streamlining communication to better serve the hospitals and potential donor families.
- Created a safe environment for open dialogue between family members and even coworkers
- Trained new Family Advocates in best practices to ensure their success within the organization
Paramedic
Gibson County EMS
12.2017 - 09.2024
- Adhere to all protocols and procedures to maintain safety of patients and crew on scene.
- Demonstrate dedication to providing quality care through continued training and education.
- Develop a strong rapport with other medical professionals to provide sufficient information to promote better outcomes for the ill.
- Provide life saving treatments to those in need.
- Treat patients suffering from variety of illnesses and ailments, including heart attacks, strokes, motor vehicle accident injuries and mental health emergencies.
- Assessed emergency situations and prioritized medical care for patients.
- Assess scene on arrival to identify potential safety issues and hazards affecting first responders.
- Monitor patients from scene to hospital transfer while conducting in-transit treatment.
Medical Scribe
Good Samaritan Hospital Emergency Room
02.2011 - 12.2020
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Assisted clinicians throughout shift in high-volume, busy environments.
- Evaluated charts, documents and orders to enusre accuracy.
- Received dictation and created high-quality documents.
- Interpreted medical terminology and pharmacological information to translate information into charting system.
- Retrieved physician correspondence from dictation service and made edits when necessary.
- Completed clinical work such as instructed per Physicians orders.
- Assisted with sterile procedures and patient care such as CPR, central lines, foley catheters and airway procedures.
Pharmacy Technician
Good Samaritan Hospital
02.2011 - 07.2013
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Prepared prescription labels, promoting accuracy in medication administration and dosing.
- Adhered to infection control policies and procedures to prevent spread of diseases.
Manager
KCARC
10.2009 - 05.2011
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Documented and filed patient health reports and medication administrations in their profiles.
- Prepared patients for their daily activities and encouraged healthy living styles
- Established long and short-term goals for therapeutic services to encourage patient progress.
- Assisted clients with enhancing skills in areas such as job searching, interviewing and personal etiquette.
- Helped individuals address disabilities and put together career plans.
- Maintained an employee schedule including a call in phone, filling shifts and making schedule changes accordingly.
- Performed disciplinary actions, assisted in interviews with applicants and screened applications.
- Performed hands on care with consumers.
Education
Some College (No Degree) - Paramedic Science
Vincennes University
Vincennes, INBachelor of Nursing - Nursing
Saint Mary of The Woods College
Terre Haute, IN12-2026
High School Diploma -
North Knox Jr-Sr High School
Bicknell, IN05.2007
Skills
- Medication administration
- Reporting and documentation
- Critical decision-making skills
- Patient support and assistance
- Patient evaluation
- Multicultural sensitivity
Accomplishments
Ability to maintain an above average authorization rate.
Ability to perform solo when necessary to maximize donation.
Certification
- Paramedic
- PALS
- ACLS
- PHTLS
- TCCC
- CPR
Education and Training
other,other,other
Timeline
Student Nurse Intern
Good Samaritan Hospital
01.2025 - Current
Family Advocate
Indiana Donor Network
04.2023 - Current
Paramedic
Gibson County EMS
12.2017 - 09.2024
Medical Scribe
Good Samaritan Hospital Emergency Room
02.2011 - 12.2020
Pharmacy Technician
Good Samaritan Hospital
02.2011 - 07.2013
Manager
KCARC
10.2009 - 05.2011
High School Diploma -
North Knox Jr-Sr High School
Some College (No Degree) - Paramedic Science
Vincennes University
Bachelor of Nursing - Nursing
Saint Mary of The Woods College
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