KASHIF ASIF
Amroha
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
4
4
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Data Entry Operator
Blue Iris Software Trading LLC
08.2023 - 05.2025
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records, and chronologies of entry activities.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified data files prior to entry to maintain high data accuracy.
- Corrected data entry errors to prevent duplication or data degradation.
- Streamlined processes by implementing effective data entry techniques and tools, reducing errors and increasing efficiency.
- Ensured data security through adherence to strict confidentiality policies and procedures.
- Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.
- Increased data accuracy by diligently inputting and verifying information from various sources.
Customer service representative
Samsung electronics
03.2021 - 12.2023
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes
- Assisted customers with varying questions using product knowledge and service expertise
- Answered customer telephone calls promptly and improved on-hold wait times
- Managed high-volume customer queries simultaneously through effective multitasking
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders
- Company Overview: Amroha, India
- Amroha, India
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of commerce - Account and finance
MJPRU University
Amroha, India02-2022
Skills
Data entry
Excel formulas
Data collection
Compiling data
Report preparation
Mail handling
Information verification
Database maintenance
Spreadsheet management
Data auditing
File management
Certification
Certificate of competency station agent
Languages
4,6,5,6
Timeline
Data Entry Operator
Blue Iris Software Trading LLC
08.2023 - 05.2025
Customer service representative
Samsung electronics
03.2021 - 12.2023
Bachelor of commerce - Account and finance
MJPRU University