Handled the 15 Quality associates scheduling the shifts according to production plan.
Responsible providing OJT training for newly joined Quality member and verifying production team new joiner training records.
Responsible for weekly GMP Audits , ESD Audit, 5’S Audit & CP audits.
Preparing and circulating Supplier Quality Rating reports quarterly base.
Responsible for supplier quality issues of mechanical parts stemming from customer, supplier and Incoming quality control.
Handling non-conforming materials and follow-up with supplier for corrective actions.
Analysing Field failures unit working for root cause and corrective action, co-coordinating with customer for solving the problem and escalations.
Product qualifications for new launched blackberry mobile phones with the help from cross functional team.
Verifying all department new release support documents, software, Jigs and fixtures during new product qualification.
Responsible to train quality team members for new products and qualifying the team from Blackberry Manager during the polite run test.
Responsible for preparing First article inspection report for ECN.
Responsible for analysing and preparing DSat report weekly bases.
Coordinating with external auditor from Blackberry.