Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Kashish Saxena

Gurgaon,Haryana

Summary


Seasoned RevOps leader with proven track record of leading and growing SaaS organizations. Demonstrated proficiency in implementing CRM (SFDC, HubSpot) and sales tech stack solutions, coupled with a strong background in process optimization. Proven track record of driving revenue growth through strategic initiatives and leveraging technology to streamline operations. Adept at fostering cross-functional collaboration and enhancing sales effectiveness to achieve organizational objectives. Top-notch data analyst with a talent for communicating insights and constructing robust business models.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Sales & Marketing Operations

Birdeye
Gurgaon, HR
03.2018 - Current
  • Generated over $20 million revenue by implementing successful outbound sales strategies.
  • Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
  • Enhanced operational efficiency by standardizing processes across global offices and reducing redundancies.
  • Implemented data-driven decision-making processes to optimize sales performance and target key markets.
  • Established robust sales forecasts using historical data analysis, allowing for better resource allocation decisions.
  • Integrated analytics tools into daily operations to track KPIs and monitor progress towards sales targets, facilitating quick adjustments as needed.
  • Spearheaded the implementation of CRM systems to enhance customer relationship management, improving communication between sales teams and clients.
  • Analyzed market trends to identify opportunities for revenue growth through strategic partnerships and acquisitions.
  • Hired, trained and managed revenue department team members and developed engaged, high-functioning performers.
  • Analyzed business processes to identify cost savings and operational efficiencies.

Associate Manager - Operations Management

Nagarro
Gurgaon, HR
12.2016 - 02.2018
  • Managed a team of 6 analysts responsible for the data management functions and reporting needs of the organization.
  • Monthly engagement with BU heads for reporting on analytical findings, refine procedures, devise best practices and correct quality audit findings.
  • Responsible to initiate & execute process improvements and automation of reports and processes, to eliminate manual effort.

Data Information Analyst

Red Hat
Pune, MH
06.2015 - 11.2016
  • Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
  • Monitored accuracy and distribution of sales reports, recommending new tools or revisions to existing reports.
  • Responsible for preparing sales pipeline, forecasting and productivity reports for global sales leaders and senior management.

Sales Operations Manager - Int Division

24/7 Customer Inc
Bangalore, KA
08.2014 - 06.2015
  • Managed team of 5 people to provide full support to the sales team in APAC & EMEA region along with owning the SFDC instance and data management processes.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.

Sales Operations Analyst

Aconex
Bangalore, KA
03.2012 - 08.2014
  • Salesforce administration & support - managing tickets / cases raised by different departments in SF which include reporting, customization etc.
  • Responsible for growing prospect database by initiating and overseeing data capture, data append, and data entry projects.
  • Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.

Sales Operations Analyst (On Contract)

Iron Mountain Services (IMS)
Bangalore, KA
11.2011 - 03.2012

Business Development Executive

Fiorano Software
Bangalore, KA
06.2011 - 11.2011

Research Associate

Cvent
Gurgaon, HR
10.2008 - 06.2011

Education

Bachelor of Technology - Computer Science

IASE University
Rajasthan
04.2004 - 06.2008

Skills

Sales Operations

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Timeline

Sales & Marketing Operations

Birdeye
03.2018 - Current

Associate Manager - Operations Management

Nagarro
12.2016 - 02.2018

Data Information Analyst

Red Hat
06.2015 - 11.2016

Sales Operations Manager - Int Division

24/7 Customer Inc
08.2014 - 06.2015

Sales Operations Analyst

Aconex
03.2012 - 08.2014

Sales Operations Analyst (On Contract)

Iron Mountain Services (IMS)
11.2011 - 03.2012

Business Development Executive

Fiorano Software
06.2011 - 11.2011

Research Associate

Cvent
10.2008 - 06.2011

Bachelor of Technology - Computer Science

IASE University
04.2004 - 06.2008
Kashish Saxena