Kasi Lakshmi Swetha
Research Analyst
Hyderabad
Summary
Dedicated to leveraging cutting-edge technology for maintaining and enhancing client address books, ensuring accuracy during job changes, relocations, or updated contact information. Expertise in researching, analyzing, and verifying data tailored to meet specific client needs, with a focus on delivering precise insights. Proficient in gathering and synthesizing information from diverse sources such as LinkedIn and ZoomInfo, facilitating comprehensive data collection across various sectors including marketing, science, history, consumer goods, and food. Committed to providing exceptional service that adapts to the evolving landscape of client networks.
Overview
6
6
years of professional experience
Work History
Research Analyst
Astegic Infosoft
04.2018 - 12.2022
- Analyzed large volume of data to identify patterns, trends and correlations.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Supported senior management in making informed decisions by delivering timely and accurate research findings.
- Created and maintained database to store research data.
Client Responsibility Officer
AO Tax
11.2017 - 03.2018
Worked as a CRO (Client Responsibility Officer) in AO Tax Consulting, leading a responsible officer to collect documents such as W-2s, pay stubs, and previous year federal and state tax return copies to move to the next level to prepare the tax draft copies.
It is an international voice process—making outbound calls and taking inbound calls from clients, and solving their issues through calls.
Maintaining average call handling time on calls.
Resolve clients' queries via emails as well.
Front Office Executive
GGM Energy Ventures
04.2017 - 10.2017
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor’s Degree - B-Tech
04.2001 -
Skills
Microsoft Excel
Timeline
Research Analyst - Astegic Infosoft
04.2018 - 12.2022
Client Responsibility Officer - AO Tax
11.2017 - 03.2018
Front Office Executive - GGM Energy Ventures
04.2017 - 10.2017
Gudlavalleru Engineering College - Bachelor’s Degree, B-Tech
04.2001 -