Kassandra Smith
Clarksville
Summary
Dedicated Direct Support Professional with Rescare Community Living, skilled in compassionate caregiving and medication administration. Enhanced client independence through tailored care plans and effective behavior redirection. Proven ability to foster emotional well-being and maintain a safe environment, ensuring high-quality support for individuals with disabilities.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Rescare Community Living
01.2022 - Current
- Assisted individuals with daily living tasks, promoting independence and self-sufficiency.
- Engaged clients in recreational activities, enhancing social interaction and emotional well-being.
- Documented client progress and behaviors to ensure continuity of care and support.
- Collaborated with team members to develop personalized care plans tailored to individual needs.
- Implemented safety protocols to maintain a secure environment for clients and staff.
- Provided transportation assistance, ensuring timely access to medical appointments and community resources.
- Educated clients on personal hygiene practices, fostering healthy habits and routines.
- Monitored medication schedules, reinforcing adherence through reminders and support strategies.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Fast Food Manager
Taco Bell
05.2019 - 12.2021
- Supervised daily operations to ensure adherence to company standards and policies.
- Trained and mentored team members on customer service excellence and food safety practices.
- Managed inventory levels, optimizing supply orders to reduce waste and improve efficiency.
- Implemented promotional strategies to enhance customer engagement and boost sales performance.
- Resolved customer complaints swiftly, maintaining high satisfaction rates and fostering loyalty.
- Analyzed sales data to identify trends, adjusting staffing and resources accordingly for peak hours.
- Developed staff schedules, ensuring optimal coverage while adhering to labor cost guidelines.
- Coordinated training sessions focused on operational procedures, enhancing team competency and productivity.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
Education
High School Diploma -
The Excel Center
Clarksville, INSkills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Medication administration
- Compassionate caregiving
- Client documentation
- Housekeeping tasks
- Decision-making support
- Disability awareness
- Patient management
Timeline
Direct Support Professional
Rescare Community Living
01.2022 - Current
Fast Food Manager
Taco Bell
05.2019 - 12.2021
High School Diploma -
The Excel Center
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