Kassidy Winkhart
New Castle
Summary
Dynamic professional with 4 years of experience in customer-oriented roles. Excelled in enhancing customer satisfaction and streamlining operations. Skilled in communication and time management, adept at problem-solving and maintaining high sanitation standards. Proven track record of dependability and attention to detail, contributing to positive client outcomes and workplace efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate/Customer Service
Maxwell’s Boutique
06.2024 - Current
- Greeting customers
- Answering questions & recommending products
- Processing payments
- Maintaining inventory
- Establishing relationships
- Have an organized work space
Lash Technician/Front Desk
All Lashed Up Beauty Spa
03.2023 - Current
- Answer and make phone calls, schedule appointments and check clients in and out
- Take payments
- Ensure outstanding customer service
- Apply extensions on the clients natural lashes
- Make sure each client is satisfied with their visit
- Make sure clients feel confident and comfortable
- Scheduling appointments and keeping track of inventory
- Analyze each client to best fit their needs
- Listening to each client and their desires
- Have an organized and clean workspace
- Perform tedious work
Cosmetologist/Front Desk
Selah Salon And Spa
06.2020 - 03.2023
- Greeting customers
- Answering phone calls
- Schedule appointments
- Answering questions & recommending products
- Processing payments
- Checking clients in and out
- Maintaining inventory
- Establishing relationships
- Ensure outstanding customer service
Education
High School Diploma - undefined
Tri Junior-Senior High School
Straughn, INAssociate of Applied Science - Business Administration
Ivy Tech Community College
Muncie, IN12.2022
Skills
- Customer service (4 years)
- Phone Etiquette (4 years)
- Sanitation (4 years)
- Communication Skills (4 years)
- Front Desk (4 years)
- Dependability (4 years)
- Organizational skills (4 years)
- Time Management (4 years)
- Listening Skills (4 years)
- Problem Solving (4 years)
- Cleaning Experience (4 years)
- Retail Sales (4 years)
- Attention to detail (4 years)
Certification
- Technical Certificate in Business Administration August 2020 to May 2022
- Cosmetology License August 2020 to Present
Timeline
Sales Associate/Customer Service
Maxwell’s Boutique
06.2024 - Current
Lash Technician/Front Desk
All Lashed Up Beauty Spa
03.2023 - Current
Cosmetologist/Front Desk
Selah Salon And Spa
06.2020 - 03.2023
High School Diploma - undefined
Tri Junior-Senior High School
Associate of Applied Science - Business Administration
Ivy Tech Community College
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