KASTHURI MUTHU V
Summary
Software Developer with more than 6+ years of experience in coding, testing, and establishing system improvements. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
6
6
years of professional experience
Work History
Senior Associate
Cognizant
Chennai
09.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Served as liaison, facilitating communication between management and associates.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
Associate
Cognizant
Chennai
05.2019 - Current
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Developed training program to educate new hires on company policies and procedures.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Programmer Analyst
Cognizant
02.2016 - 01.2018
- Helped to build and enhance highly available, scalable, real-time, and secure systems used by customers of Lexis Nexis
- I have also completed three major projects, working closely with the agile development team to develop, test, and maintain Web and Desktop-based software applications
- Directed software design and development to meet client needs for functionality and performance.
Intern
Tata Consultancy Services
Chennai
01.2015 - 05.2015
- Got selected in TCS for internship and helped to build an interactive e-learning application for school students
Education
M. Tech - Software Engineering
B.S Abdur Rahman University
05.2015
B.E - Computer Science and Engineering
St. Joseph College of Engineering, 2013
Skills
Languages/Methodologies:
- HTML, CSS, Core Java, RESTful WebServices
Technologies:
- AWS Cloud, SQL, XQuery, XPath, XML, JSON, Bootstrap
Software tools and Compilers:
- MarkLogic, SOAP UI, SONAR, JUnit/XUnit
Operating Systems:
- Windows, Ubuntu
Accomplishments
- Published a journal paper on “Mining Algorithm for XML Query Answering Support” in IJCSET
- Attended International Conference on Emerging Trends in Engineering and Technology on a research paper entitled “Semantic Web Architecture Using Side Information”
- Certified in Web Component Development Using JAVA Technologies as part of Oracle's workforce development program at NIIT Chennai
- Has attended NATIONAL IT APTITUDE TEST conducted by NIIT and was awarded–“Aptitude for IT is HIGH”
- Has attended Cambridge ESOL examination and was awarded Business English Certificate for VANTAGE
- Worked as an intern in Tata Consultancy Services on an E-Learning project
Timeline
Senior Associate
Cognizant
09.2022 - Current
Associate
Cognizant
05.2019 - Current
Programmer Analyst
Cognizant
02.2016 - 01.2018
Intern
Tata Consultancy Services
01.2015 - 05.2015
M. Tech - Software Engineering
B.S Abdur Rahman University
B.E - Computer Science and Engineering
St. Joseph College of Engineering, 2013