Katakam Akanksha Reddy
Hyderabad
Summary
A driven professional with a strong desire to build a long-term career in branding, particularly in the field of luxury. With experience as a Senior Fraud Representative and Brand Executive, I have excelled in client relations, marketing, and event execution. Recognized for driving business growth through outstanding customer service, effective communication, and a solutions-oriented mindset.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Representative-Universal Fraud
Synchrony Financial
09.2023 - Current
- Dealing with approximately 70 to 90 customers every day all over The United States of America using all communication modalities to address fraudulent activities on their credit accounts and also to ensure sensitive information is not compromised.
Brand Executive
ASBL (Ashoka Builders)
05.2023 - 11.2023
Focused on brand research, client relations, design of marketing material, planned several campaigns for customers, and leadership to drive business growth.
Education
B.Com - International Accounting and Finance
Loyola Academy Degree And PG College
Hyderabad01.2024
Major - Civics, Economics & Commerce
St. Francis Junior College For Women
Hyderabad01.2020
Skills
- Research platform management
- Brand Promotion
- Event planning and organization
- Marketing and design
- Client management
- Leadership and team management
- Primary and secondary market research
- MS Office skills
Certification
NPTEL (Enhancing Soft Skills and Personality), Indian Institute of Technology Kanpur, Government of India
Languages
English
Advanced (C1)
Telugu
Upper intermediate (B2)
Hindi
Intermediate (B1)
French
Beginner (A1)
Timeline
Senior Representative-Universal Fraud
Synchrony Financial
09.2023 - Current
Brand Executive
ASBL (Ashoka Builders)
05.2023 - 11.2023
B.Com - International Accounting and Finance
Loyola Academy Degree And PG College
Major - Civics, Economics & Commerce
St. Francis Junior College For Women
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