Katakam Srinivas

• Involved in Procurement/trading of Rice (India)
• Quality monitoring of the rice during procurement / packing.
• Close Monitoring the Operations of the third parties involved in the shipment.
• Facilitating and follow up of Shipping Documents.
• Identified issues, analyzed information and provided solutions to problems.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Resolved problems, improved operations and provided exceptional service.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Risk assessment of the warehouses for suitability to store the desired cargo.
• Quality and Stock audits of the stored commodity
• Monitoring and managing the quality team.
• Preparation of various Quality documents for System and Process development.
• Worked closely with labs to maintain optimum levels of communication to effectively and efficiently complete audits.
• Identified issues, analyzed information and provided solutions to problems.
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Worked well in a team setting, providing support and guidance.
• Resolved problems, improved operations and provided exceptional service.
• Learned and adapted quickly to new technology and software applications.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Proven ability to develop and implement creative solutions to complex problems.

• Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings
• Boosted marketing, reviewed pricing strategies to increase sales revenue.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Increased profit margins by effectively controlling budget and overhead and optimizing service turns.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Investigated and integrated new strategies to expand business operations and grow customer base.
• Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Created lists of potential customers based on regional markets and assigned sales tasks to team of 30 employees.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
• Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
• Developed and maintained relationships with key clients to increase sales and customer retention.
• Built relationships with customers and community to establish long-term business growth.

06th January 1973