Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Katelyn Heiss

Newburgh

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Optometric Technician

Miles Eye Care
Evansville
05.2025 - Current
  • Assisted patients during eye exams and prepared examination rooms efficiently.
  • Conducted preliminary tests including visual acuity and tonometry.
  • Maintained and calibrated optical equipment for accurate measurements.
  • Educated patients on proper contact lens care and usage techniques.
  • Managed patient records using specialized electronic health record systems.
  • Scheduled appointments and coordinated patient flow to optimize efficiency.
  • Provided support to optometrist during examinations and minor surgical procedures.
  • Responded to inquiries regarding services and eyewear options from patients.

Horse Caretaker

Geralyn Bradley
Newburgh
06.2024 - 08.2024
  • Delivered daily care for horses, including feeding, grooming, and exercising.
  • Maintained clean and safe conditions in barns, stalls, paddocks, and related facilities.
  • Ensured adherence to safety protocols during horse handling operations.
  • Cleaned tack and riding equipment to uphold hygiene standards.
  • Responded promptly to emergencies involving horses or riders.
  • Administered first aid treatments as needed for horses and riders.
  • Groomed pets using gentle techniques to ensure comfort.
  • Maintained orderly play yards, kennels, and cages to promote pet well-being.

Crew Trainer

Zaxby’s
Evansville
11.2020 - 11.2021
  • Conducted onboarding sessions for new hires, covering company policies and procedures.
  • Trained team members on operational procedures and customer service standards.
  • Demonstrated food preparation techniques to ensure quality and consistency.
  • Monitored food safety practices to comply with health regulations and company policies.
  • Planned and delegated work assignments to enhance training effectiveness.
  • Provided ongoing mentorship, improving overall team performance.
  • Supported management in resolving customer complaints and implementing service enhancements.
  • Facilitated open communication between trainees and management to foster collaboration.

Education

Bachelor of Science -

Purdue University
West Lafayette, IN
05-2027

Skills

  • Patient care and customer service
  • Team collaboration and training
  • Optical equipment maintenance and calibration
  • Appointment scheduling and data management
  • Emergency response planning

Affiliations

  • Member of Pi Beta Phi
  • Volunteer at Murdock Elementary after school care
  • Executive Board member of Riley Dance Marathon (2021-2023)

Accomplishments

  • Member of National Honor Society

References

References available upon request.

Timeline

Optometric Technician

Miles Eye Care
05.2025 - Current

Horse Caretaker

Geralyn Bradley
06.2024 - 08.2024

Crew Trainer

Zaxby’s
11.2020 - 11.2021

Bachelor of Science -

Purdue University

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Katelyn Heiss